I did a bunch of different searches of several forums. The most helpful advise seems to have come from the Mac Support forum, sorry to say. But the information may have cross-platform relevence. I will just give you a bunch of links to the various threads. They should all have to do with the blank screen issue in one form or another. Be forewarned, a lot of the threads just adress the problem--not necessarily a solution. Also, they don't all deal with the same version. I offer them because I'm hoping that a barrage of dialogue on the topic may bring the problem to the attention of someone with an answer or better yet, someone who can fix the problem in the software.

The one that seemed to really address the problem with some knowledge is the first link. This one suggest that problems with missing information is due to memory overload, RAM problems, and Virtual Memory problems (I don't know if PCs have Virtual Memory, sorry).

http://www.gnutellaforums.com/showth...t=blank+screen
http://www.gnutellaforums.com/showth...threadid=18617
http://www.gnutellaforums.com/showth...threadid=18688
http://www.gnutellaforums.com/showth...threadid=18419 http://www.gnutellaforums.com/showth...threadid=18609
http://www.gnutellaforums.com/showth...k+white+screen
http://www.gnutellaforums.com/showth...threadid=18636 http://www.gnutellaforums.com/showth...t=blank+screen
http://www.gnutellaforums.com/showth...t=blank+screen
http://www.gnutellaforums.com/showth...t=blank+screen
http://www.gnutellaforums.com/showth...t=blank+screen


GOOD LUCK!