Did u ever think about searching this forum to try to find an answer/solution to your problem & then if necessary posting your LW problems. If u can't connect or something, there's a section here dedicated to just that type of problem. It sounds like u don't have much exp with using comp softw b/c your patience seems very short. If u have a problem how about trying to find a solution rather than getting uptight. By the way we're unpaid volunteers helping out here on this forum.