When you open LW, it's best to wait a few mins after the incomplete files loaded before you do any searching. Depending upon how many incomplete files u have, each one in turn searches out for immediate resources (which may take several mins.) If it can't find them then it's status will change to Need more Resources. It can help if you share & do a search for resources (search the files you're after.) Sometimes LW does need a little baby-sitting & u need to help it by searching etc. But then other occasions after you open LW some files will start dwnlding (after LW has settled down) or an initial search & file(s) will start dwnlding.