It gives an error report. I'd post what the report says but it doesn't allow you to highlight so I can't c&p it.

After reinstalling Santa last time, it allowed me to burn the files I was trying to before. As for this file that I want to burn now, Bitzi says it's a good copy and I can play it fine on the computer. So I think the files are fine.

I've just found something though. As soon as Santa starts encoding the file the error message pops up. Before, I just clicked to either send the error report or to not send and the whole programme shut down. But I've just tried not clicking anything in ther error window, moved it out of the way and found that the file is still being encoded.

So I thought that maybe I'd be able to burn the file despite having the error message up. But, it's just finished encoding and as soon as the Burn Now window should have popped up, Santa crashes.

One more thing, could it be to do with Windows Updates?

I've got my computer set to automatically download updates and think it was downloading something yesterday.

Hello, if your shared folder is giving an error report there is definatley something in there thats making Santa crash....
I dont think it has anything to do with the updates though...
When the error report from your shared folder appears click on the part where it says more information (I think its something like that, I dont have an error report in front of me lol) Find out the code of the error and then do a search of your comp for that file, when it finds it delete it...

Once you have that done go back to your shared folder and see what file has gone..Santa should work fine from then on...

Please let me know how your going with this

Before I click for more info, the error signature it gives is this:

"AppName: dvdsanta.exe AppVer: 1.0.0.1 ModName: xvid.ax
ModVer: 0.0.0.0 Offset: 0003d928"

When I click to view the error report (Sorry that I can't c&p this here), it gives this:

"Exception Information
Code: 0xc0000094 Flags: 0xc00000000
Record: 0xc0000000000000000 Address: oxc000000001003d928"

Then it gives some system info and then about 60 module things. Erm. Like "module 1
dvdsanta.exe
image base: 0xc00400000"...

It goes on like that for ages.

(I'm not too compatible with these things, please bear with me! )

I've tried searching for the code:0xc0000094 on my computer, but it's not found anything.

Thankyou for you help so far!

Hmmm, Ive never had the actual Santa come up in the report...
try typing in xvid.ax into the search and let me know what it comes up with..
I'm not all that computer savy myself I tend to play around until it's fixed lol..

We will work this out together...

You can probably C&P it to notepad by pressing Ctrl+C then opening notepad and clicking on paste or pressing enter. Not that I could tell anything from the error report but somebody might be able to.

__________________










A little common sense goes a long way

Later Grandpa

I've found the xvid.axfile, but I'm not sure which programme I need to open it with. When I try to open it it asks to select a programme or search on the web. Searching on the web opens up this: http://shell.windows.com/fileassoc/0...dir.asp?Ext=ax

But that's just a blank page.

Ctrl & C doesn't work either. It won't let me highlight anything in the error report.