Haven't heard of an insurance company that isn't run for the benefit of its' directors and chairman.

I was hired by Combined Ins Co, attended their paid training program, (was top in my class), and then worked for six weeks before quitting. The sales training was useful; I learned how to look someone in the eye as I lied to them. The company owner, WC Stone, had donated $2M to Nixon's Committee to Re-Elect the President ("CREEP" - what a perfect acronym!).

In 1980 I paid $8 for insurance on a U-Haul trailer that I rented. A freak accident left the trailer looking like an opened sardine can. The only part of the trailer that was not damaged was at the back, where signage read, "U-Haul - Adventure In Moving".

When my Adventure ended I submitted a claim for damages totaling $4k (actual cost of replacement). Had I sold all my stuff before moving I would have made about $1,500, so I was happy to accept a settlement in that amount. The company sent me a check in about ten days after I filed my claim. Wow.

I wish I could remember the name of that insurance company.

Hi Blackhorse

This may be a silly question but isn't there a consumer group/organisation in the US that rates the best insurance companies, especially for the treatment of their customers.

Saying that, I was watching "Judge Judy" last week (it's three years behind in the UK, i.e. we are watching 2008 cases). Anyway, Judge Judy advised a plaintive to sue her insurance company because the reason they gave for not paying her insurance claim, which they put in writing, was clearly illegal.

Thinking about it a bit more, nearly every US drama, film or comedy I see on TV with an insurance sketch always points out how difficult it is to get that insurance company to pay a legitimate claim, e.g.The Incredibles.




UK Bob