June 7th, 2010
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 | ReTired | | Join Date: January 1st, 2006 Location: Unknown
Posts: 3,121
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It wasn't meant like that. It's just that without the info you just provided, there is nothing to be done. With this info I can tell you right away that it's one of many false positives from NIS.
Read more here: Re: What is WS.Reputation.1? - Norton Community
Edit: I especially loved this reply in that thread (page 11): Quote:
You are perfectly right this has now been going on a long time - dates back to 2009. Hence this is simple incompetence/ negligence on the part of Norton. Perhaps a 100 million $ class law suite might make them recognise that this is unacceptable behaviour.
Perhaps a quick solution is don't delete the file by default but give further information to the user and a choice of action.
For example a screen could pop up that says:
Norton 2010 has detected a potential threat in the downloaded file, but due to poor software engineering at Norton there is a high chance that this is a false positive.
What action would you like to take?
1. Delete the file
2. Use the file
3. Contact Norton tech support (but don't expect a reply - but hopefully it will make you feel better)
4. Delete Norton (recommended)
Seriously Norton get your fingers out and get this sorted , as a tech support person I'm getting sick and tired of sorting out your problems with our customers - our recommendation to them is dump Norton and use a Russian sounding name!
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Last edited by Sleepless; June 7th, 2010 at 06:36 PM.
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