Hi bob mitchell,
You need to give some info on your set up:

OS (ie Windows XP etc)
What LimeWire & Java versions you use
Connection type (dial-up, cable etc)
Where you're connecting from (home, work etc)
Any firewalls you're using
Modem/router brand & model numbers

Did LimeWire work ok before you had work done on your computer? What work was done on it?

Have you had a look through the other stickies in this section? It's worth a look...might find some answers

hey there, thanks for getting back to me

it's windows xp, i have a blue line when i switch on, not sure what service pack that is

limewire is 4.9.37

i connect with broadband, from home

i've got windows firewall and zonealarm - i went into the windows firewall

unfortunately i dont know what a modem router is or how to find that out

i looked in my java plug-in icon, dunno if thats what you need, it says standard edition 1.3.1_04, default virtual machine version 1.3.1_04-b02, plug in 1.3.1_04

The blue line means you have sp2. Are you running the Zonealarm firewall and XP firewall together? What happens if you turn off your Win firewall??

Your modem/router is just the piece of hardware that lets you connect to the net. Have a look at all your hardware & see if you can find those brand & model numbers, that info might be needed for someone to help you with your prob

yep, i tried it with the firewall off, no joy

i cant see any info about my modem on my computer i'm afraid

Your modem could be a separate piece of hardware that plugs into your comp
Have a look at all the stuff you have.

Has LimeWire worked ok in the past?

Do this test & see if it works:
http://www3.limewire.com:6346/

ah the thing i got with my broadband is a thomson speedtouch 330

and yeah, limewire worked fine before. i tried installing morpheus yesterday and that worked

In LimeWire, go to tools > options > advanced > firewall configuration. Do you have 'use UPnP' ticked? If not, tick it then click on 'apply'. Now see what happens.

Do the test in my last post, what does it say?

yeah i've had a look through the stickies but nothing seems to help

i cant actually get on to limewire to do what you suggest, when i click the icon, nothing happens

and the test worked ok

Hi bob mitchell,
I don't really know why your LW wouldn't be opening. I can't remember if there's a 'repair' option for LW (I'm using a borrowed comp at the mo). You could try removing it, then re-installing.
Did you get your version at www.limewire.com

Might be time for one of the gurus to come & help you out, I think!

Happy Xmas

I'd suggest doing both steps 1 & 2 only here: Fixes for Limewire (sample image at bottom of page about how to delete LW preferences folder.) And for Java, get the "Offline" installer version. After doing these things try opening LW again.

As far as firewalls go, disable XP's firewall & configure the other using Firewall configuration instructions (click on link)

Check your modem/router to see if you can dial/log into it using your browser (if you're not sure, try typing in http://10.0.0.138 or 10.0.0.138 into your browser.) If your model can, see if there's a UPnP option. If yes, enable it. Or your device might have a physical UPnP switch on the actual unit.