calling insight will do no good, they've blocked the network and they will deny that they have done so. all u gotta do is find a 'live' proxy and configure it in properly which u should be able to find proxy faq's throughout google search if need be, but to me its all a bunch of non sense that us users shouldnt have to be going through. the proper SOLUTION is to switch isp's lol just use what i wrote as a temp fix until u can do so...