Can't connect, what else!

[Tharrell]

I was using the free version for a while and my sister bought me the pro version. I was having connection issues with the free version also. I occasionaly get the "turbocharged" light but, mostly it says connecting and also that it appears I have no internet connection which I do have.
Here's some other stuff that may or maynot be related.
I get socket errors frequently when I try to use outlook express. I understand this is a server error?
My security is Norton, Microsoft and I use Adaware every time I shutdown. My actual connection speeds (dialup) have varied for the last 3 weeks from 14-50kps. My ISP convinced me it was the modem so I replaced it. No better. I can get faster speeds very late at night or very early in the morning. I assume it's because less people are on the I JUST GOT KNOCKED OFF AS I WAS TYPING THIS AND MY SPEED DROPPED TO 40 kps. Man I'm pissed but I don't know who to for or what ever!
Anyway, I've been trying to "ping" but it times out and I find out today that my ISP doesn't allow users to ping. Viruses?
I was a mainframe computer operator for about 10 years before PC's were around and that taught me to not believe in coincidences.
Just before the weekend, I sent an email to Limewire about my connection problems and all they said was my email didn't match the purchasers email. Duh! I told them my sister bought it for me.
Funny thing, I connected "turbocharged" for sat and most of sunday. But here it is Monday afternoon, and I haven't heard a word from them and I left my Limewire running from 7 this morning until just a little after 6 pm. CONNECTING!
I really like this thing when it works but, really, this is some bulls__t. I'm just going to trash it if it's this much trouble.