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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


Moderators

There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
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Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old February 13th, 2006
Novicius
 
Join Date: February 13th, 2006
Location: North New Jersey
Posts: 4
apella is flying high
Default Called Optimum

Just to let you all know, I just finished calling Optimum Online (OOL) support. Here's what happened:

1) I was told that a filter existed becuase I have exceeded the amount allowed. When I asked about that limit amount so I may keep an eye out on the amount I download, they stated there is no set limit amount. That's when I commented, how is one to not exceed a given amount if they won't tell me what the limit is, so as to monitor my thru-put. He then checked with his supervisor.

2) After checking with higher in command, I was told that the problem is not with OOL, it is with Limwire. When I explained that it can't be becuase my brother using LW on Verizon's DSL has no issues with it. The same with a niehbor's Dish internet service. I further explained that user's from NY/NJ area are having issues with LW firewalls. He once again consulted with his supervisor.

3) The techy came back on and told me that they are not aware of any outages that would effect these services. I told him that this is not a new issue, that guys in LI have reported this since mid December. He once again put me on hold.

4) He and his supervisor have never heard of this. I once again told him I'm not the only one and I gave him the link to this forum, and they said they would look into it. He told me to keep checking the OOL website and tech pages until this problem is resolved.

So, either I'm the first one to report this problem to them or they are really convinced that this is a LW problem. All in all, I found them very forward going. I will call them again in about two days... this time I'll right down names.

Need LW!!!
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  #2 (permalink)  
Old February 13th, 2006
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 576
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Default

Thanks for the response, I think lot of people will want to know how OOL are responding to this issue. If you use the forum search button above & type in the word Optimum then you'll find all the other threads regarding this issue. There's a no. of them, & a lot of people who have responded (which doesn't take into account the no. of people who have visited those threads without responding despite it related to them - be they guests or members of the forum.)

Not totally related but a discussion by people in regards to a similar topic, see http://forums.whirlpool.net.au/forum...fm/453605.html which discusses reasons why some USA ISP's are under pressure to limit bandwidth because they're simply running out of it for consistent offerings. So the so-called unlimited is somehow becoming limited because the isp is feeling the pinch during peak use. But they fabribate reasons because otherwise they'd be in breach of contract with you in what they're 'supposed' to be offering & "actually" supplying you.

In most parts of the world, breach of contract means they should refund you what you paid since they're not upkeeping what they were offering in their contract. They made the offer, you accepted!!! That is the basis of any contract. They advertised their terms of service. They're not upkeeping their side of the contract. They're secretly shaping your p2p use. If you were using a net game or video conferencing which also use high bandwidth, then it may well be the same. USA isp's also put gamers under pressure. They receive the exact same types of issues. I've seen many such issues on their gaming forums.

Edit: They'd be quick & happy to announce to you if you breached your contract with them. But they're not about to announce to you or make anything obvious about breaching their contract with you! To the contrary! Particularly since they were the offerers of the contract.

Last edited by Lord of the Rings; February 13th, 2006 at 07:26 PM.
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  #3 (permalink)  
Old February 13th, 2006
et voilà's Avatar
+Modérateur à ses heures+
 
Join Date: July 26th, 2002
Location: Le Québec
Posts: 2,904
et voilà is a great assister to others; your light through the dark tunnel
Default

If you can, switch away from Optimum, market share/revenue will play against them.

http://www.slyck.com/forums/viewtopic.php?t=19205

ciao
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Old February 14th, 2006
ELoXL's Avatar
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Join Date: February 10th, 2006
Location: Elizabeth, NJ
Posts: 15
ELoXL is flying high
Unhappy

Damn, when I called all I got was probably some part time worker making college money. You sure did milk more out of them than I did when I called. I'm going to give them another call today. I havne't downloaded anything in so long it's not even funny!
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Old February 14th, 2006
Disciple
 
Join Date: February 3rd, 2006
Posts: 14
Mattcharles is flying high
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I HATE OPTIMUM ONLINE!
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  #6 (permalink)  
Old February 14th, 2006
Apprentice
 
Join Date: February 13th, 2006
Posts: 5
[DR] is flying high
Default

You know whats the funny part I when I told them yesterday About my problem that they were aware of this problem and stuff so as someone in another topic stated while I was talking to the guy I was reciving signal and all this stuff my thing was turbo but then my download speed was at 200kb at first then it kept lowering and lowering until the thing just died and all my files I tried to download would all say need more sources and Im like how the heck can every single file I download need sources then I close LW completely come back again the LW cant connect no more What I am saying is they are trying to convince us is that the problem is with limewire and not with them but that wont work on me because that makes no sense that everytime I talk to them I start to get signal and then it stops. Thats why later today I will be making a call
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Old February 14th, 2006
Novicius
 
Join Date: February 13th, 2006
Location: Elizabeth, NJ
Posts: 2
BLACKRIOT is flying high
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I called ool 2/13/06 and they were like it wasn't them. The 1st call the guy said he was gonna make a note of it W/E...
But then they called me back like 3 times including today 2/15 they said it was them and for me to try to connect, but still nothing. The guy told me they were working on it , that it should be resolved soon.
Lets see what happens.
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Old February 14th, 2006
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
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Posts: 576
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Default

From an observation point, generally these issues are caused by the ISP using a special program to filter p2p programs. So if it really is going to stop, they need to disable this program. Here's a few examples of typical programs they use to counter p2p use: 1. http://www.sandvine.com/products/p2p_element.asp,
2. http://www.ipp2p.org/docu_en.html, 3. http://www.p-cube.com/new_solutions/traffic_P2P.shtml

This issue has been going on now since Nov/Dec, so it seems to me they're just playing you all around for time. Just my thoughts. But see if they do decide to do anything practical.
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  #9 (permalink)  
Old February 14th, 2006
Novicius
 
Join Date: February 13th, 2006
Location: North New Jersey
Posts: 4
apella is flying high
Default

Quote:
Originally posted by BLACKRIOT
I called ool 2/13/06 and they were like it wasn't them. The 1st call the guy said he was gonna make a note of it W/E...
But then they called me back like 3 times including today 2/15 they said it was them and for me to try to connect, but still nothing. The guy told me they were working on it , that it should be resolved soon.
Lets see what happens.
If you can get exact details (such a bad router, circuit down, or upgrades in progress, etc) would be grate. This way those of us that do call would have some ammo.

It just seems (IMO) that someone over there fell asleep on the wrong button.
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  #10 (permalink)  
Old February 15th, 2006
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Join Date: February 10th, 2006
Location: Elizabeth, NJ
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Default

EVERYONE CHECK OUT MY FIRE AND LIME POST OR JJSmileS post. Problem solved for the Optimum issue!!!!
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