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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)


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Once registered but before posting, members MUST READ the FORUM RULES (click here) and members should include System details - help us to help you (click on blue link) in their posts if their problem relates to using the program. Whilst forum helpers are happy to help where they can, without these system details your post might be ignored. And wise to read How to create a New Thread

Thank you

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This is not a business advertising forum, all member profiles with business advertising will be banned, all their posts removed. Spamming is illegal in many countries of the world. Guests and search engines cannot view member profiles.



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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


Moderators

There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender.
Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old June 26th, 2006
Melissa G
 
Join Date: June 26th, 2006
Posts: 4
melissag1963 is flying high
Angry Connection Problems

I am very upset. I payed for a 2 year subscrition to LimeWire & now I can not download music, because of connection problems. I have never had this problem until recently. I did change my dsl provider & maybe this is Why? I keep getting an error message that states: Your machine does not appear to have an active Internet Connection or a firewall is blocking LimeWire from accessing the internet. LimeWire will automatically keep trying to connect you to the network. I do have an active internet connection. I do not understand what has happened. It really sucks when you can't find a phone number for technical support for LimeWire. I reallly think this is bad customer service on their part. Is there someone out there that has a phone number for LimeWire where I can get live assistance? Please advise. Thank - You.
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  #2 (permalink)  
Old June 26th, 2006
Apprentice
 
Join Date: June 26th, 2006
Posts: 7
willdeb is flying high
Default

your seem to be experiencing the same problem I am. Though I haven't changed providers, just updated my LW version. I don't know of any phone numbers, but keep your eye on replies to my thread as well as yours. A fix is bound to come our way.

willdeb
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  #3 (permalink)  
Old June 26th, 2006
Melissa G
 
Join Date: June 26th, 2006
Posts: 4
melissag1963 is flying high
Default

Thanks Keep posted on a fix.
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  #4 (permalink)  
Old June 26th, 2006
Novicius
 
Join Date: June 26th, 2006
Posts: 1
mjaeger is flying high
Default

Mine won't connect either and believe me I've read and tried everything. Ports,Firewalls,latest Java, deleting SP2, you name it. Un-installing, re-installing you name it. It worked fine for about a year then all of a sudden it just wouldn't connect? I went so far as to install it on my laptop and it won't work I even wiped the OS and tried loading LW again. Nothing?
It seems there are lot's of suggestions but nothing seems to work, there is a serious bug that affects some and not others I have friends that have no problems at all very frustrating.
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  #5 (permalink)  
Old June 26th, 2006
Melissa G
 
Join Date: June 26th, 2006
Posts: 4
melissag1963 is flying high
Default

Well, i am able to connect now. I really don't know what I did. It was either the Norton firewall thing that I read on another message in this forum or the fact that I put in that 6349 number in the port box from another message in the forum. I am not sure, but I am up and running just fine now. It may have been my phone & modem line because for the past few days it was all static & my phone company came & switched the lines & now my line is clear & I get connected to LW and have already downloaded 2 cd's. Wish I could be of more help to you. If you have norton anti-virus on your PC go to the the message about what to do on that. It's worth a try if you have not tried that already.
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