Who is your ISP (who do you pay to use the internet)?
Where do you connect from (house, school, apartment, student accommodation etc)?
Is this your first try with LW?
What operating system (Windows XP, 2000 etc)?
Is the Norton firewall the only one you're using...if you're using Win Xp, is the XP firewall turned off?

um... I think qwest is my ISP... but i'm not sure...
I'm using windows XP. I connect from my appartment.
how do I check to see if my XP firewall is turned off? maybe that is the problem...
I used limewire last semester from my dorm room with great success...
and like I said that page that has the link doesnt work for me.

Is your apartment part of any school accommodation? Some apartment complexes have a separate firewall & may also block certain things...if the test page isn't working then something's blocking LW's default port. Lots of school accommodation does block p2p. Do you know if anyone else in the apartments can use LW, or any p2p?

To check if your XP firewall is turned off, go start > control panel > double click on Windows Firewall...it will show if it's on or off.

You could try connecting using a different port. In LW tools > options > advanced > firewall config, from there you can change LW's listening port. Try port 64049.