Can't connect, NEED HELP!

[hannahelizmc]

I have Limewire 4.9.30. There is only one bar and it continually says connecting. And there is a brick wall in front of the globe. I've redownloaded Limewire a few times, checked all firewalls, and nothing worked. I'm out of ideas of what to try next. Someone please help me.

[birdy]

Have a look through this sticky
Connection problems? Check here first!

If you're still stuck, answer these questions
System details - help us to help you

[hannahelizmc]

1. OS version? Windows XP
2. What firewalls you have? The Shield Firewall
3. How much ram? IDK
4. Hard Disk space available? Yes
5. Connection type? Cable
6. Modem & router brand name & model numbers? IDK
7. Where are you trying to connect from? House
8. What version of LimeWire (LW) & Java do you have? Limewire 4.12.6 Java 1.5.0_03
9. Who is your ISP provider (Internet Service Provider)? Atlantic Broad Band
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem. I've been using Limewire for about a year and a half
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes

[Lord of the Rings]

IDK is the 1st problem we can't move beyond. Sorry!!! You need to take more research action to find this info out.
What is the shield firewall? Do you have a link for it? I've never heard of it before AFAIK.

For a start, if you're running XP then disable XP's firewall if you're using another software firewall.

[hannahelizmc]

Ok, where do I find the ram and router?

[Lord of the Rings]

That's the device the computer connects to to reach the internet. You say you're using cable so there's either one or 2 devices there. Grab them & look for brand names & model numbers. Ignore serial numbers!!!

[hannahelizmc]

http://www.pcsecurityshield.com/

I have the Windows firewall disabled.

[hannahelizmc]

the device thing says Motorola on it. And this::
SB5120
SURFboard
Cable Modem

IS this goin to help remove the brick wall in front of the globe?

[Lord of the Rings]

Did you set an allowance for Limewire in the firewall 1st? Check the way it's done for most forums Firewall configuration instructions (click on link)

BTW what happens if you type http://192.168.0.1 into your browser ... try I.Explorer.

[hannahelizmc]

When I type that into the address bar, it comes up page can't be displayed.

I'll check if I set an allowance now..