1. OS version? (eg: Windows 98) XP
2. What firewalls you have? Kaspersky 6.0
3. How much ram? 1GB
4. Hard Disk space available? 4GB
5. Connection type? (eg: dialup, broadband, cable, etc.) dialup
6. Modem & router brand name & model numbers? Agere Systems PCI Soft Modem
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW: 4.12.11 Java: 1.5.0_11
9. Who is your ISP provider (Internet Service Provider)? Viva internet
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? "Internet Explorer could not display the webpage"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I've tried it before and it worked
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes