1. Windows XP, firewall on
2. What firewalls you have? none other
3. How much ram? umm, i'm not sure.. this same problem occurred on both computers i downloaded limewire on. both have different ram but both are xp.
4. Hard Disk space available? enough
5. Connection type? (eg: dialup, broadband, cable, etc.) router..
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? work and house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Limewire and Java both the latest ones
9. Who is your ISP provider (Internet Service Provider)?
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? 'your test worked!'
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. yes to 'sharing the connection w other coms' and no to 'other p2p sharing progs'. a few computers and laptops in my house; all use the same router.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I've used LW before on one of the computers and it worked fine until some time ago when the problem started.

thx so much

Hi thedimholtroad,
You missed out the 3 reeeally important answers...

Who is your ISP (internet service provider), who do you pay for your internet acess?

What's the brand & model of your router?

Do you see the firewall icon (brick wall in front of the blue globe at the bottom of LW's interface)?

And also...you say you're connecting from work & house. Are you working from home & have an internet connection payed for by your employer, or are you having trouble connecting from 2 totally separate locations??

oh i'm sorry! i meant i'm having trouble from 2 different locations.
workplace: and yes, there's a brick wall in front of the blue globe.. my isp is singnet, as for the router, i really don't know because the internet here is sort of wireless.. the whole building's connected.
home: i deleted limewire from the home computer already. my dad complained it was taking up too much space.

i'm obviously not very good at computers. sorry.

Hi thedimholtroad,
That's ok, don't worry about it

You should ask your employer what their policy is on p2p use...lots of employers won't let employees use p2p at work. If it turns out that it's ok for you to use LW at work, you'll have to find out what firewalls are in place there. Talk to whoever's in charge of the building's internet.

But please do ask whether it's ok for you to use LW at work...or you could find youreslf in all kinds of trouble

Hi chuntzy,
I've had a look at the site. I can't find out whether they're offering basic LW or Pro, as I'm not going to pay $34.95 to get more info.

In my opinion...yes, they are ripping you off. If you recieve LW basic, you're paying for a product that's free. If you recieve LW Pro, you're paying more that you should for the product. The extra software offered is quite possibly freeware also...it's impossible to tell without becoming a member.
In the FAQ, they kind of address this
http://www.imusic-downloads.com/faq.htm

I wonder why they aren't telling people up front exactly what software they're getting. Which iPod converter (there are a few free ones)? Which Antivirus (there are loads of good free ones)? And so on. If it were me, I'd want to know what I was getting first...then decide whether I wanted to pay for tutorials (which are most likely to be found with a Google search anyway) & email tech support.

We always advise people to download LW from the official site only, for their own protection. To make sure they're getting a clean version & not being charged for a free product, or being overcharged for Pro.

In the end though, of course, it's your choice whether you go with a scam site or the official site.

hi i'm actually quitting my work soon to continue my studies.. i've installed limewire on my home computer as well with the same problem, the router model for my computer at home is smc7904wbra.