Connection help, please?

[Bulldogg629]

Last week I was running an older version of limewire fine on this computer. This week I reformatted and got cable internet and no I can no longer connect with either the old version or the newest version. My Details:

1. OS version? (eg: Windows 98) XP, sp1 (so no windows firewall)

2. What firewalls you have? Zone Alarm

3. How much ram? 1gb

4. Hard Disk space available? 200+ bg

5. Connection type? (eg: dialup, broadband, cable, etc.) Cable

6. Modem & router brand name & model numbers? Motorola SB5100 modem (no router)

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? [B******[/b]

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW: 4.12.11 Java: 1.6.0_01

9. Who is your ISP provider (Internet Service Provider)? Millennium Media

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Test worked

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No

12. Is this a your 1st try at LW or is this a new problem with an experienced user. Long time user, first time problem since the reformat and new isp

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes, even when I've shut off zone alarm, which seems strange

I've also tried reinstalling LW several times, reinstalling java with the offline install, tried using different ports and tried using a proxy in case my isp was the problem... nothing has helped. Any ideas?

Thanks

[wondering why]

I'd say your problem lies with your ISP, seeing that you didn't have any trouble before getting cable and I can't see anything else that would be blocking you in your details...Give them a ring and see what they say about traffic shaping and their policy towards p2p....

Please let us know what they say...Cheers...

[Bulldogg629]

It started working in the middle of last night and has worked fine since, although the dl speed seems awfully slow. I don't know why it started working, I hadn't even rebooted or called my isp. However the connection seems shaky, my bars go up and down, and the results don't come in nearly as fast as when I had the old version on dial up.