Hi all

Limewire was working fine until recently, but now when it connects it stays on one green bar and when I search it says 'still connecting', no matter how long I leave it. iTunes Store also stopped working at the same time. Any ideas?

1. OS
Win XP SP2
2. What firewalls you have?
Windows Firewall
3. How much ram?
480MB
4. Hard Disk space available?
200MB
5. Connection type? (eg: dialup, broadband, cable, etc.)
Wireless broadband
6. Modem & router brand name & model numbers?
Belkin 45G
7. Where are you trying to connect from (home, school, work, etc.)? Home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
4.12.11 1.5.0_10
9. Who is your ISP provider (Internet Service Provider)?
BT
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
It worked.
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
It's on a wireless network via the Belkin router. There are two or three other computers on the network.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
New problem, I've been using it for ages. I just reinstalled it but no change.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes

I am getting really frustrated as I also have the constant one bar and starting connection message. I have done all that is suggested and nothing is happening.
I have never had a problem before with Limewire.
I have pasted below a message that I get when I do run as.
Please please can someone help as it has been off acouple of days and I am lost without it! Sad maybe.
Many thanks
Susie




LimeWire version 4.12.11 Pro
Java version 1.6.0_01 from Sun Microsystems Inc.
Windows XP v. 5.1 on x86
Free/total memory: 31351800/33357824
java.lang.RuntimeException: java.io.IOException: could not create preferences directory: C:\Documents and Settings\sue.HOME-760500DA97\.limewire
at com.limegroup.gnutella.util.CommonUtils.getUserSet tingsDir(CommonUtils.java:881)
at com.limegroup.gnutella.gui.Initializer.initialize( Initializer.java:115)
at com.limegroup.gnutella.gui.GUILoader.load(GUILoade r.java:49)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.limegroup.gnutella.gui.Main.main(Main.java:44)
Caused by: java.io.IOException: could not create preferences directory: C:\Documents and Settings\sue.HOME-760500DA97\.limewire
at com.limegroup.gnutella.util.CommonUtils.setUserSet tingsDir(CommonUtils.java:792)
at com.limegroup.gnutella.util.CommonUtils.getUserSet tingsDir(CommonUtils.java:879)
... 7 more
STARTUP ERROR!


FILES IN CURRENT DIRECTORY:
C:\Program Files\LimeWire\.NetworkShare
LAST MODIFIED: 1179246184171
SIZE: 0
C:\Program Files\LimeWire\clink.jar
LAST MODIFIED: 1170106953120
SIZE: 307949
C:\Program Files\LimeWire\commons-httpclient.jar
LAST MODIFIED: 1170106984917
SIZE: 459988
C:\Program Files\LimeWire\commons-logging.jar
LAST MODIFIED: 1170106985448
SIZE: 59154
C:\Program Files\LimeWire\commons-net.jar
LAST MODIFIED: 1170106986354
SIZE: 355370
C:\Program Files\LimeWire\COPYING
LAST MODIFIED: 1170106930839
SIZE: 18349
C:\Program Files\LimeWire\daap.jar
LAST MODIFIED: 1170106987260
SIZE: 388504
C:\Program Files\LimeWire\data.ser
LAST MODIFIED: 1170106931010
SIZE: 358
C:\Program Files\LimeWire\donotremove.htm
LAST MODIFIED: 1170106930573
SIZE: 0
C:\Program Files\LimeWire\GenericWindowsUtils.dll
LAST MODIFIED: 1170106928432
SIZE: 12279
C:\Program Files\LimeWire\hashes
LAST MODIFIED: 1170107005417
SIZE: 298
C:\Program Files\LimeWire\i18n.jar
LAST MODIFIED: 1170106987589
SIZE: 25678
C:\Program Files\LimeWire\icu4j.jar
LAST MODIFIED: 1170106988589
SIZE: 741440
C:\Program Files\LimeWire\id3v2.jar
LAST MODIFIED: 1170106989229
SIZE: 94430
C:\Program Files\LimeWire\install.log
LAST MODIFIED: 1179246183921
SIZE: 2098
C:\Program Files\LimeWire\jcraft.jar
LAST MODIFIED: 1170106989885
SIZE: 136693
C:\Program Files\LimeWire\jl011.jar
LAST MODIFIED: 1170106990682
SIZE: 255016
C:\Program Files\LimeWire\jmdns.jar
LAST MODIFIED: 1170106991260
SIZE: 69306
C:\Program Files\LimeWire\language.prop
LAST MODIFIED: 1179246182375
SIZE: 4
C:\Program Files\LimeWire\LimeWire On Startup.lnk
LAST MODIFIED: 1179246183875
SIZE: 1548
C:\Program Files\LimeWire\LimeWire.exe
LAST MODIFIED: 1170106930385
SIZE: 122880
C:\Program Files\LimeWire\LimeWire.ico
LAST MODIFIED: 1170106930495
SIZE: 92854
C:\Program Files\LimeWire\LimeWire.jar
LAST MODIFIED: 1170106950479
SIZE: 7174727
C:\Program Files\LimeWire\LimeWire20.dll
LAST MODIFIED: 1170106929604
SIZE: 40960
C:\Program Files\LimeWire\log4j.jar
LAST MODIFIED: 1170106992432
SIZE: 677952
C:\Program Files\LimeWire\log4j.properties
LAST MODIFIED: 1170106931089
SIZE: 7171
C:\Program Files\LimeWire\looks.jar
LAST MODIFIED: 1170106993495
SIZE: 630634
C:\Program Files\LimeWire\MessagesBundle.properties
LAST MODIFIED: 1170106921635
SIZE: 114566
C:\Program Files\LimeWire\MessagesBundles.jar
LAST MODIFIED: 1170106951479
SIZE: 2951044
C:\Program Files\LimeWire\mp3sp14.jar
LAST MODIFIED: 1170106994010
SIZE: 40064
C:\Program Files\LimeWire\pmf.ico
LAST MODIFIED: 1170106930667
SIZE: 3262
C:\Program Files\LimeWire\ProgressTabs.jar
LAST MODIFIED: 1170106952073
SIZE: 5786
C:\Program Files\LimeWire\root
LAST MODIFIED: 1179246182031
SIZE: 0
C:\Program Files\LimeWire\SOURCE
LAST MODIFIED: 1170106930932
SIZE: 268
C:\Program Files\LimeWire\spacer.gif
LAST MODIFIED: 1170106931635
SIZE: 49
C:\Program Files\LimeWire\themes.jar
LAST MODIFIED: 1170106994417
SIZE: 741477
C:\Program Files\LimeWire\tritonus.jar
LAST MODIFIED: 1170106995135
SIZE: 152711
C:\Program Files\LimeWire\uninstall.exe
LAST MODIFIED: 1179246184109
SIZE: 186020
C:\Program Files\LimeWire\update.ver
LAST MODIFIED: 1170106927573
SIZE: 3810
C:\Program Files\LimeWire\vorbis.jar
LAST MODIFIED: 1170106995589
SIZE: 27215
C:\Program Files\LimeWire\WindowsFirewall.dll
LAST MODIFIED: 1170106929714
SIZE: 61440
C:\Program Files\LimeWire\WindowsV5PlusUtils.dll
LAST MODIFIED: 1170106929948
SIZE: 12808
C:\Program Files\LimeWire\xerces.jar
LAST MODIFIED: 1170106997823
SIZE: 2147687
C:\Program Files\LimeWire\xml-apis.jar
LAST MODIFIED: 1170106998604
SIZE: 207655
C:\Program Files\LimeWire\xml.war
LAST MODIFIED: 1170106928229
SIZE: 8423

1. OS version? (eg: Windows 98)
Wind XP Home
2. What firewalls you have?
Windows
3. How much ram?
Forgotten
4. Hard Disk space available?
Lots in excess of 200G
5. Connection type? (eg: dialup, broadband, cable, etc.)
Broadband
6. Modem & router brand name & model numbers?
BT 2100
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
Home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
4.12.11 Pro
1.6.0
9. Who is your ISP provider (Internet Service Provider)?
Pipex
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
Says test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
New problem experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes ( Have done all fixes though including exceptions and no probs)
Thanks