Only 1 Bar here too

[Marisa Brooke]

I cannot connect, I have 1 bar, and it says "need more sources"
please explain very simply as i am not great at this
I have tried severl of the things listed here on forum to correct this problem and had no succes, when more than 1 item in qeue the second item says waiting for stable connection, we have never had a problm with Limewire and we have added no new programs




1. OS version? Windows XP
2. What firewalls you have? Nortons but i have followed all your instructions for Limewire use
3. How much ram? I dont know
4. Hard Disk space available? Idont know
5. Connection type? Dial up
6. Modem & router brand name & model numbers? I dont know
7. Where are you trying to connect from House
8. What version of LimeWire (LW) & Java do you have? I updated to Limewire pro yesterday trying to correct the connection problem
9. Who is your ISP provider Gooselake
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test works perfectly
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Not that I know of
12. Is this a your 1st try at LW or is this a new problem with an experienced user. We have used Limewire for a long time with no issues until recently, now we get 1 bar and it says "need more sources"
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes but have followed all instructions to exclude Limewire
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Port forwarding after following instructionds from another post here on forum

[6_pac]

Have you allowed java access to the internet? What version of java are you using? Make sure you don't have more than one version installed.

Try deleting LW's preference folder(point #3 in this thread): http://www.gnutellaforums.com/window...ng-should.html. You'll have to redo you settings in LW, so make a note of them.

[Marisa Brooke]

I dont have a clue
can you tell me where to check the Java stuff and how to allow access to the internet just really need to know where to look
II will look at the other stuff you sent now Thanks

[6_pac]

Open limewire and on the tool bar at the top click, Help > About LimeWire, And a window will open that'll show what version of limewire and java your using.

Turn the xp firewall off and make sure you have allowed LW access to the internet through your norton firewall.

To turn off the windows xp firewall, from you desktop go to Start>Control Panel>Security Center>Windows firewall> tick the off button then click ok. It will warn you not to turn it off but if you have norton running then it's ok.


Instructions to configure Norton here: Configuring firewall rules for Web-enabled programs

To check for any other java versions, from you desktop go to Start>Control Panel>Add or Remove Programs, and see if more than one is listed.

[Marisa Brooke]

OK I checked the add remove programs and it showed no Java listing
the Java listed on LW is 1.5_05
XP Firewall is off
I think the problem is Norton, today when i opened
LW Norton Showed a worm block and when I asked for details it showed the cause as Limewire so
HOW DO FIX THAT?

[Marisa Brooke]

The problem is the Norton Worm Protction, when its off LW works fine
I cant find LW on the list of exclusions and cant figure out how to put it there so HOW DO I MAKE it accept it?

My Nortons is Nortons Antivirus 2006

[muhctekdano]

I'm not sure if you can have Norton running. It's not a firewall issue, so you can't just include Limewire on the list of exceptions. Can you turn off the 'worm' protection and still have some antivirus protection? That may be what you have to do. If you can't figure out how to make Norton compatible with LW, you could download AVG antivirus (it's free). It works well with LW and provides good protection.

AVG Free Advisor: Free anti-virus, anti-spyware and anti-malware tools

Good Luck

Dan

[ukbobboy01]

Marisa

In the recent past we have come across other forum members that have had problems with Norton Antivirus worm protection and Limewire, it seems the two are just not compatible.

As you have discovered, the only way to use NAV and LW together is to temporarily turn off the worm protection, when you have finished using LW you can turn the worm protection back on.


UK Bob

[Marisa Brooke]

Well I turned the worm protection off and then back on and now its loading even with the worm protction on, really strange as the LW has been working for me all along with the worm protection and then all of a sudden it wouldnt
Thank you 6 PAC you were awesome and everyone else as well Thanks for being here:awe of: