Please Help (Connection Problem)

[jamesbondj]

I have been using Limewire for many years now, and just stopped working (stuck at start-up). None of the other posts have helped me. Below is the information you require.

1. OS version? - Windows XP Home

2. What firewalls you have? - Through Norton AntiVirus and Belkin Router. This was not a rpoblem before. I had disabled both and still could not get LW to work.

3. How much ram? 1 GB

4. Hard Disk space available? 77 GB on program CD. 60 GB on data CD.

5. Connection type? (eg: dialup, broadband, cable, etc.) - ADSL/Broadband (sympatico.ca)

6. Modem & router brand name & model numbers?
Router - Belkin (F5D7230-4)
Modem - Speedstream 5200

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House


8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.

LW - 4.10.9 Pro
JAVA - 1.6.0_01

9. Who is your ISP (Internet Service Provider)? Bell Sympatico

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Test works

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Wife sometimes shares connection through wireless Belkin router (I am wired directly to router). Same problem when wife's computer is off.

12. Is this a your 1st try at LW or is this a new problem with an experienced user. - New problem, have used LW without problems for years.

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? - Yes
http://www.gnutellaforums.com/attach...1&d=1158099342

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? - UPNP enabled

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall

Norton Antivirus. I am already confirmed that "Permit All" has already been selected for LW.

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). Canada