Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

Cut n paste Just these Questions,put your answers in bold text Thank You.

1. what OS version (eg: Windows 98, XP,OSX, Vista) ? >Vista

2. What firewalls you have ? >just the basic Windows Defender and Norton Internet Security 2007

3. How much ram ? >2GB

4. Hard Disk space available ? >i would say pretty much. my PC is 2 months old.

5. Connection type (eg: dialup, broadband, cable, etc.) ? >DSL/Broadband 4MB min

6.Modem what brand name & model numbers ? >SmartAX MT882

7.Router brand name & model numbers ? >dunno

8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ? >my house

9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?

LW ver 4.12.11
Jave ver 1.6.0_01

10. Who is your ISP provider (Internet Service Provider) ? >TalkTalk

11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? >its says "your test worked"

12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. > NO!


13. Is this your 1st try at LW, or is this a new problem with an experienced user.? >a new problem for me.

14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? >NO!

15. Have you given full permissions for LimeWire to pass through your Firewall ? >not sure, but i could download music with ease

16. XP users, Please state XP firewall on or off.? N/A

17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? > NO!

If Windows Updates are not seen, Tick the box at top of page, (show updates)

18. Are you using Manual Port faward in LimeWire OR UPnP ? >UPNP
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

These are all contained within the sticky Connection problems? Check here first!
but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details.

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
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ive answered your questions. so, any advice or help?