I can't connect

[BIG1]

Hello, hope you have a kind heart to help me here, this keep happening to me.Please reply to ********
One minute I'm fine, next I can't connect - Limewire's stuck at one bar. I don't know much about my computer, but I'll provide as much information as I can

1. OS version? (eg: Windows 98) Windows XP
2. What firewalls you have? Norton and Windows Firewall which I can’t get rid of
3. How much ram? No idea (if you can tell me how I can find out )
4. Hard Disk space available? If Ive got 18 GB
5. Connection type? (eg: dialup, broadband, cable, etc.) Cable and Broadband
6. Modem & router brand name & model numbers? No idea
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Limewire 4.13.08 and Java 1.6.0_01
9. Who is your ISP (Internet Service Provider)? Batelco.
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? "Your Test Worked!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Yep. It’s the whole building thing, but use to be working normally on the old version of limewire like 4.10 or 4.11
12. Is this a your 1st try at LW or is this a new problem with an experienced user. Experienced user - been using LW for about 4 years now?
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes.
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? YES
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall. Norton Internet Security and Windows Firewall, the computer came already with it
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
Bahrain

In connection keep showing connecting but it never does or almost never and after almost a day trying I got this message…..could you please help me out step by step, I really can’t work it out…..thank u so much!!!


LimeWire version 4.13.8
Java version 1.6.0_01 from Sun Microsystems Inc.
Windows XP v. 5.1 on x86
[FONT=Times New Roman******/total memory: 14154352/33357824[/font][/font]
[FONT=Times New Roman******/total memory: 14154352/33357824[/font]
java.lang.IndexOutOfBoundsException: Index: 3, Size: 3
at java.util.ArrayList.RangeCheck(Unknown Source)
at java.util.ArrayList.get(Unknown Source)
at com.limegroup.gnutella.bootstrap.BootstrapServerMa nager$UrlfileRequest.nextServer(BootstrapServerMan ager.java:428)
at com.limegroup.gnutella.bootstrap.BootstrapServerMa nager.requestBlocking(BootstrapServerManager.java: 522)
at com.limegroup.gnutella.bootstrap.BootstrapServerMa nager.access$900(BootstrapServerManager.java:48)
at com.limegroup.gnutella.bootstrap.BootstrapServerMa nager*****run(BootstrapServerManager.java:508)
at com.limegroup.gnutella.util.ThreadFactory*****run( ThreadFactory.java:18)
at com.limegroup.gnutella.util.DefaultThreadPool$Proc essor.run(DefaultThreadPool.java:127)
at java.lang.Thread.run(Unknown Source)


-- listing session information --
Current thread: GWebCache urlfile
Active Threads: 32
Uptime: 17:39:27
Is Connected: false
Number of Ultrapeer -> Ultrapeer Connections: 0
Number of Ultrapeer -> Leaf Connections: 0
Number of Leaf -> Ultrapeer Connections: 0
Number of Old Connections: 0
Acting as Ultrapeer: false
Acting as Shielded Leaf: false
Number of Active Uploads: 0
Number of Queued Uploads: 0
Number of Active Managed Downloads: 0
Number of Active HTTP Downloaders: 0
Number of Waiting Downloads: 0
Received incoming this session: false
Number of Shared Files: 18
Guess Capable: false
Received Solicited UDP: true
SIMPP version: 116
Port Stable: false
FWT Capable: false
Last Reported Port: 10003
External Port: 4782
IP Pongs Received: 1704
Number of Content Response URNs: 0
Number of CreationTimeCache URNs: 20
VF Byte Cache Size: 0
VF Verify Cache Size: 0
VF Queue Size: 0
ByteBuffer Cache Size: 525
Number of Waiting Sockets: 0
Number of Pending Timeouts: 2

-- listing threads --
UDPHostRanker: 1
JmDNS.RecordReaper: 1
Timer-0: 1
AWT-Shutdown: 1
check for live connection: 1
JmDNS.SocketListener: 1
QRPPropagator: 1
Deadlock Detection Thread: 1
MessageDispatch: 1
HttpClient-ReferenceQueueThread: 1
UDPScheduler: 1
QueryUnicaster: 1
HttpClient-IdleConnectionThread: 1
ContentProcessor: 1
UDPUpdateThread: 1
AWT-EventQueue-0: 1
Thread-8: 1
Java Sound Event Dispatcher: 1
MulticastService: 1
IdleThread: 10
AWT-Windows: 1
NIODispatcher: 1
DestroyJavaVM: 1


-- listing properties --
PORT=4782
TOTAL_CONNECTION_TIME=40869832
LAST_FWT_STATE=true
UPDATE_DELAY=252000020
UPDATE_GIVEUP_FACTOR=49
FILTER_HASH_QUERIES=true
INSTALLED=true
UI_LIBRARY_TREE_DIVIDER_LOCATION=122
AVERAGE_UPTIME=14956
TOTAL_UPTIME=74780
MAX_UPLOAD_BYTES_PER_SEC=8
MIN_CONNECT_TIME=4
CONTENT_AUTHORITIES=fserv1.limewire.com:10000
LAST_SHUTDOWN_TIME=1183139569112
APP_WIDTH=1024
SESSIONS=5
SEARCH_WARNING=Only search results with a {0} are of...
LAST_ACCEPTABLE_BUG_VERSION=4.12.12
FRACTIONAL_UPTIME=0.018797832
UPDATE_RETRY_DELAY=1800001
CONNECTION_SPEED=350
LAST_EXPIRE_TIME=1183128096502
TOTAL_CONNECTIONS=8
MAX_DOWNLOAD_BYTES_PER_SEC=78
UPDATE_DOWNLOAD_DELAY=14400001
RUN_ONCE=true
AVERAGE_CONNECTION_TIME=5108729
CRAWLER_IPS=76.8.67.2;76.8.67.4
APP_HEIGHT=738
EVIL_HOSTS=BearShare 5.2
MAX_SIM_DOWNLOAD=8
UNSET_FIREWALLED_FROM_CONNECTBACK=true
CLIENT_ID=5643D983D7EB32666549F4A3CB3DB600
FLUSH_DELAY_TIME=16
CONTENT_MANAGEMENT_ACTIVE=true
IDLE_CONNECTIONS=2
CONNECTION_VIEW_ENABLED=true

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Edited to comply with the House Rules.
Do not divulge anyone's personal information in the forum, not even your own.