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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)


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Once registered but before posting, members MUST READ the FORUM RULES (click here) and members should include System details - help us to help you (click on blue link) in their posts if their problem relates to using the program. Whilst forum helpers are happy to help where they can, without these system details your post might be ignored. And wise to read How to create a New Thread

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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old July 25th, 2007
Apprentice
 
Join Date: July 25th, 2007
Posts: 7
clomness is flying high
Default won't search anymore!

Hi, I'm really hoping someone can help me out there because it is imperative that I get music - I need it for work!!!!

I have been using Limewire for a few years now and have not had any problems, then all of a sudden, I couldn't search anymore! When I type in a search, it says it's searching but nothing comes up, even the most common ones that I have successfully downloaded before (like Michael Jackson). I tried uninstalling and re-installing newest version, but it still doesn't work and have updated Java. I've also got a banner that pops up everytime I hit "search" that never used to be there: "Only search results with a {picture of a padlock} are official Lime Wire LLC communications."

I'm not sure if it has something to do with my firewall or not. I've tried disabling my firewall and then trying Limewire again, but still the same problem.

Please Help!!!

Here is my info as best I can answer:
1. OS version? Win XP
2. What firewalls you have? Windows and Norton
3. How much ram? no idea sorry
4. Hard Disk space available? don't know
5. Connection type? (eg: dialup, broadband, cable, etc.) broadband - but using a router for my laptop
6. Modem & router brand name & model numbers? Linksys 2.4 GHz router, 54 Mbps
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW 4.12.15, Java 1.6.0_01
9. Who is your ISP (Internet Service Provider)? persona
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. don't think so
12. Is this a your 1st try at LW or is this a new problem with an experienced user. new problem with experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? sometimes - it has brick wall at first, but later goes away
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Norton Antivirus and I believe Windows as well?
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). Canada
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  #2 (permalink)  
Old July 25th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Don't use Norton & XP firewalls together, they'll conflict with each other. Configure the Norton firewall to allow LW & disable the Windows firewall

The orange warning banner with the padlock was added because there's a bogus LW update showing up in search results. It's a 75.7 KB .exe & shows up as "Urgent LimeWire update - download & install now". If people download that thing they could end up infected. To try to prevent people from downloading a dangerous file, the warning banner was added to LW's interface.
The padlock symbol doesn't apply to music, movies etc.

Are you connected properly (how many green connection bars do you see)?
If your connection is ok, try this: Problems with the search

And if that's no help, delete LW's preferences folder when LW's properly closed. See point 3 here & also point 2 if you've used older versions of LW in the past (there could be a folder in either location).
Fixes for LimeWire
This will kill all of your settings within options, you'll have to go back through afterwards & reset things.
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  #3 (permalink)  
Old July 25th, 2007
Apprentice
 
Join Date: July 25th, 2007
Posts: 7
clomness is flying high
Default

how do I close down Windows firewall? I can't find where to do it on my computer?!
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  #4 (permalink)  
Old July 25th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
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Go to Control Panel, double click on Windows Firewall...you'll see the option to turn the Win firewall on or off.
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  #5 (permalink)  
Old July 26th, 2007
Apprentice
 
Join Date: July 25th, 2007
Posts: 7
clomness is flying high
Default

Ok, I have tried everything above and still no luck! What used to take a matter of seconds to pull up at least some files, now doesn't come up at all! I have between 3 to 5 bars for connection and no firewall so I really do not understand why it won't find anything when I search?!!!!!
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  #6 (permalink)  
Old July 26th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Are you sure that you deleted the preferences folder properly? It's just that deleting that folder has fixed this problem for quite a few people. Remember that LW has to be properly closed before deleting the prefs.

Try the latest LW Beta version (4.13.14) & see it that behaves any differently. You'll find a link for the Beta download on the usual LW download page.
Lime Wire » Download LimeWire

What version of Java were you using when things were working well? Some people have had problems with Java 1.6.0_01...you could try using this version of Java instead. Use the JRE offline installer & remove your current Java version(s) before you install this one.
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

If that doesn't help & you want to go back to Java 1.6.0_01, find it from the list of archived versions here
Archive: Java[tm] Technology Products Download
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  #7 (permalink)  
Old July 27th, 2007
Apprentice
 
Join Date: July 25th, 2007
Posts: 7
clomness is flying high
Default

Thank you for the help Birdy!
The Beta version you linked me to...worked!!!!!
I'm not sure why it works and the other one doesn't but, I'm not going to question it!
I had Java 5 first, then when I downloaded the newest version of LW, got the 1.6 Java as well. Got rid of the 1.6 and reverted back to the 5.0 and still nothing. I believe I deleted the prefs folder properly. I made sure LW was closed down completely, then deleted the file. When I reopened LW, I had to redo the settings like "English" and where I want my files stored and such. So, I think that was what I was supposed to do.

Anyways, thank you kindly for the link. Hopefully I will not have to worry about problems anymore!!!!
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  #8 (permalink)  
Old July 27th, 2007
Apprentice
 
Join Date: July 25th, 2007
Posts: 7
clomness is flying high
Default

Ok...unfortunately, all problems not solved!!!!

Now it'll give me search results, but when I go to download, it says it'll take like 4 days! Then it'll say "need more sources" even though there is like 50 or more sources for that song. I believe I've seen this problem posted elsewhere, but didn't want to post in a bunch of different threads. I will look around to see if I can find out what to do to fix the problem, but in the meantime, can you please help me?!!!
I have between 4 or 5 bars of connectivity and no firewall.
Thanks!
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  #9 (permalink)  
Old July 27th, 2007
Apprentice
 
Join Date: July 25th, 2007
Posts: 7
clomness is flying high
Default

Also, have looked to see for "fake" file downloads. One song I went to download only had 4 sources and still the same problem. I read that I should stay away from the higher host numbers, but when I get the same problem after only 4 hosts, then why won't it download?
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  #10 (permalink)  
Old July 28th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Sorry to ask you to do this (don't hate me) but can you delete your preferences folder again? Also make sure to look for a folder in the old location of C:\Documents and Settings\your username\.limewire

Do a test. Search for an old song (2 years plus) & try to download a file with 4 or 5 sources, or try a single modem source.

If you like, send me a PM & I'll give you a link to download an older version of LW, we'll see if that makes any difference.
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