Another one who cannot connect.

I used to be able to connect until a friend installed ZoneAlarm for me. I have one green bar constantly. Not computer savvy, so please bear with me on answering your questions.

1. OS version? Windows Vista
2. What firewalls you have? ZoneAlarm. Have Windows Firewall turned off.
3. How much ram? Where can I find this?
4. Hard Disk space available? 249GB of 288GB
5. Connection type? (eg: dialup, broadband, cable, etc.) Broadband
6. Modem & router brand name & model numbers? Where do I find this answer?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW = 4.14, Java = 1.6.0
9. Who is your ISP (Internet Service Provider)? BT
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? TEST WORKED
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. Tried before, worked. Then used ZoneAlarm and wont connect.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Don't know how to check this.
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall ZoneAlarm
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). England