HELP Connection Problems

[podo4118945]

HI i recently downloadad limewire pro, I only have 1 bar of green on the bottom left corner and my globe is firewalled.
I have Trend Micro PC-cillin Internet Security 2006.
Windows XP
weboot spy sweeper

PLEASE HELP!!!!!!!!

[birdy]

Start off by making sure that the XP firewall is off & that the Trend Micro firewall is configured to allow LW (click on the link below).
PortForward.com - Free Help Setting up Your Router or Firewall

If that doesn't fix things, we'll need a few more details
System details - help us to help you -> Provide these details when you post!!!

[podo4118945]

1. OS version? (eg: Windows 98) Windows XP, Media Center Edition
2. What firewalls you have? Trend Micro PC-cillin Internet Security
3. How much ram? .99 GB
4. Hard Disk space available? 208GB
5. Connection type? (eg: dialup, broadband, cable, etc.) BroadBand
6. Modem & router brand name & model numbers? SBG900, SURFboard, Gateway
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Limewire 4.14.8 Pro, Jave 1.5.0_02
9. Who is your ISP (Internet Service Provider)? Cannon-Valley Cablevision
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?CANNOT DISPLAY WEBPAGE
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.NO
12. Is this a your 1st try at LW or is this a new problem with an experienced user. 1st. Try
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? YES
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? I dont know how to check
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall XoftSpySE, Wedroot Spy Sweeper.
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).USA

[birdy]

Make sure that the XP firewall's off & that the Trend Micro firewall's configured to allow LW (click below).
PortForward.com - Free Help Setting up Your Router or Firewall

Update your Java to this version. Download the offline installer & remove any other Java versions before you install this one.
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

If the page can't be displayed, it's not a good sign...something may be blocking LW's default port - possibly your ISP. Do you know anyone who uses the same ISP & can use p2p without a problem? Try changing ports. In LW tools > options > advanced > firewall config. Change LW's listening port to 64049 (or try others in the range of 49152-65535) > Apply > ok.

There's a firewall within your modem, try port forwarding. The instructions are here.
Port Forwarding for the Motorola SBG 900
Don't forget to set up a static IP address first (there's info about that in those instructions). LW's listening port, port in the 'manual port forward' box & port forwarded within the modem should all be the same number.

[podo4118945]

Ok I did all of that, it still wont work

[Fargo1973]

I can't get more than one green bar either. I have emailed support several times and I just get an email from Zenzele saying I did not provider enough information, even though I explained in detail the issue of only having one green bar. I think regardless of how much information one provides it will not be enough. I also have followed the instructions regarding redownloading java, deleting old versions of Limewire, etc... I love the refund policy which is we don't give refunds... The consensus I am getting is that there are hundreds of thousands of people that can't access Limewire because they only have one green bar. Yet most have probably paid for the Limewire Pro. $24.95 times several hundred thousand people equals several million dollars for the owners... I have contacted my credit card company to get my money back.
Sincerely.
A former Limewire Fan.

[podo4118945]

shut the hell up, i dont want to hear it!

[podo4118945]

Birdy, i just contacted my internet company they do not block peer to peer connections. please help me.

[birdy]

Hi podo,

In LW file > disconnect. Wait 5 minutes, then file > connect.

Try uninstalling LW (start > all progs > LimeWire & use the uninstall option). Once it's uninstalled, use your computer's search to look for all files & folders with limewire in the name. Delete what you find. Restart your computer, do the search for limewire files & folders & delete anything that you find. Now reinstall LW.

I'll send you a link to download an older version of LW, just in case an older version might connect...you never know!

Can you try using another p2p app/apps & see if you can connect using a different app? Try FrostWire (much the same as LW) FrostWire.com » Official Website & Free Download «

BearShare (the version Aaron mentions in this thread) BearShare has been sabotaged.

or Phex Get Phex - PhexWiki

The fact remains that your port 6346 test didn't work & that often points to problems with an ISP (regardless of what they say).