firewall help

[contacthello]

1. OS version? Windows XP
2. What firewalls you have? one
3. How much ram? 512 MB
4. Hard Disk space available? 66.1 GB
5. Connection type? cable
6. Modem & router brand name & model numbers? Motorola sbg900 wireless surfboard
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) LW:4.14.8 Java: 1.6.0_02
9. Who is your ISP (Internet Service Provider)? time warner
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it takes to long to load
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. yes three people are sharing
12. Is this a your 1st try at LW or is this a new problem with an experienced user. first try at lw
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? i don’t know
15. What security programs are you using (antivirus etc)? none just window firewall
16. What country are you living in? United States