i open my limewire and its not connecting due to a firewall problem. i tried trouble shooting using the website steps but it is still not working. what should i do next? please e-mail me at *email address removed*. thank you.

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Make sure that you're only using 1 software firewall & that LW's being allowed through it.

Try the advice here: all of a sudden will not connect (a fix to try)
Start off by deleting LW's preferences folder & changing Java versions.
You'll know if you've deleted the preferences folder properly...when you start LW, you'll go through the setup wizard again & all the settings within LW's options will have changed.

If you're a Vista user, things are a bit different for Vista when finding the preferences folder & other files/folders within Application Data. This thread should help with that: LimeWire Pref Folder in Vista

if nothing there helps, please give us your details.
System details - help us to help you -> Provide these details when you post!!!