Connection Problem

lprince · #1 (**permalink**) November 24th, 2007

Here is the info on the problem I am having with my connection

1. OS version? (eg: Windows 98) - Windows XP - SP2
2. What firewalls you have? - Windows Firewall - Shut off; Norton Internet Security
3. How much ram? - 1 GB
4. Hard Disk space available? - 127 GB
5. Connection type? (eg: dialup, broadband, cable, etc.) - Cable (Metrocast)
6. Modem & router brand name & model numbers? MODEM - Motorola SB5101 Surfboard Cable Modem; ROUTER - Motorola WR850G Wireless Router
7. Where are you trying to connect from (home, school, work, etc.)? - Home
8. What version of LimeWire (LW) & Java do you have? - LimeWire 4.14.10 Pro; Java 1.5.0_03
9. Who is your ISP provider (Internet Service Provider)? - Metrocast Cablevision
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? - Your test worked!!
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. - Desktop computer setup on WAN with another desktop and two other notebooks accessing wireless network.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. - New problem after installing upgrade for LimeWire and for Norton Internet Security. LimeWire has previously worked on this machine prior to upgrades.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? - Yes. Even when I turn off firewall settings for Norton (and Windows Firewall), the brick wall still appears.

Any help would be greatly appreciated. THANKS!