1. OS version? Windows XP version 2002
2. What firewalls you have? Only Windows as far as I can tell and I have allowed Limewire
3. How much ram? 30.4
4. Hard Disk space available? 18.9
5. Connection type? broadband
6. Modem & router brand name & model numbers? Don't know got it from Bell
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? 4.14.10 and Jave 1.6.0_03
9. Who is your ISP (Internet Service Provider)? Bell Canada
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It says your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. - No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. Limewire worked perfectly until about a week ago - I have tried everything since then
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image yes but I always have even when it worked
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Don't know the answer to this
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). Just e.Trust antivirus - I have turned it off and still get no connection