1. OS version? XP PRO

2. What firewalls you have? Zone Alarm

3. How much ram?1 gig

4. Hard Disk space available? 80 and 200

5. Connection type? DSL

6. Modem & router brand name & model numbers? Modem-Inetel 21041 Ethernet Adapter.....Linksys Etherfast Cable/DSL Router w/ 4 Port Switch

7. Where are you trying to connect from: home

8. What version of LimeWire (LW) & Java do you have? 4.14.10 java-1.6.0_03

9. Who is your ISP: 3 Rivers

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It says test works

11. Are you sharing the connection with other computers or p2p sharing programs? My Husband and i are on the same router...but never had any problems before. He can connect but i can't

12. Is this a your 1st try at LW or is this a new problem with an experienced user-Experienced user and new problem

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes i do....have always seen it and it connected

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? It's UPnP enable...the other i don't know how to check

15. What security programs are you using (antivirus etc)? Nortons System Works 2003 and ZoneAlarm

16. What country are you living in? USA