1. OS version? Windows Vista, Administrator user account don’t think so

2. What firewalls you have? Windows Explorer Firewall

3. How much ram? 2 GB

4. Hard Disk space available? tons, computer is three months old!

5. Connection type? (eg: dialup, broadband, cable, etc.) Cable/ and wireless router

6. Modem & router brand name & model numbers? Motorola, It is a cable modem with router inside of it

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? appartment complex but are roommate has it unsecured but there are full bars

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 4.18.2 and java 5

9. Who is your ISP (Internet Service Provider)? cox, san diego

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Internet Explorer cannot display the webpage

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no?

12. Is this a your 1st try at LW or is this a new problem with an experienced user. I have had limewire for 5 year, this is a new problem. I also have another computer at my parents with the older verison and it works fine

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes -What does that mean because i have had it better and it worked fine

14. For those using a modem/router, how is your modem/router set
up...are you port forwarding or is UPnP enabled?

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Trend Micro Anti Virus

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). United States



Ranger