I have windows vista, i do have a firewall, and i'm cable modem. The thing is i never had a problem with this. The last time i used the program was about a month ago and had no problems untill 3 nights ago. Like i have a song i previously started to download and stopped it in the middle and last night while trying to search songs, it finished downloading yet nothing came up when i searched for anything. I tried that link to make sure i'm connecting and i'm connected yet at the bottom the bars are almost all red and says starting connection or will disconnect if left alone for a while.