Firewall/Loopback connection problems?

[tangie83]

I getting that message when I try and open Limewire- it doesn't work. Ive deleted it and redownloaded it a bunch of times. My firewalls turned off, so its not that...

nothings working, here are my details:

1. OS version? (eg: Windows 98) Windows XP

2. What firewalls you have? There all turned off

3. How much ram? 504 MB

4. Hard Disk space available? 16.36GB

5. Connection type? (eg: dialup, broadband, cable, etc.) Broadband

6. Modem & router brand name & model numbers? D-Link WBR-1310

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? home

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version. Limewire- 4.18.8, Java-1.6.0.70 J2SE- 1.5.0.60 Click to see Sample image

9. Who is your ISP (Internet Service Provider)? Road Runner/Brighthouse networks

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It worked

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No

12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Cant get into it

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? dont know

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA

17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc?

I had gotten a virus, and downloaded a bunch of anti virus programs, and when I had gotten rid of the virus, I couldnt get into Limewire anymore- so right now (I think they all expired tho) I have AVG, windows live one care (that firewall is turned off), and I have a program just called antispyware- which I cant get rid of-its not an option on add/remove programs.