1. Name and version of your Gnutella program? I have Limewire 5.5.16 na d java version
2. OS version? (example: Windows 98)
I have Windows 7-64bit
3. Is this a your 1st try at using the program or is this a new problem with an experienced user? I've had this problem before and fixed it with Gnutella LPE Fix.

Your computer:
4. What firewalls you have? No firewall, Malwarebytes Anti Malware
5. How much ram? 3.00GB
6. Hard Disk space available? Do you have at least 100MiB of free HD space? yes
7. What security programs are you using (antivirus etc)? Windows antivirus
Your Network Connection: I'm using wifi
8. Connection type? Modem
9. Modem & router brand name & model numbers? Modem: Ubee, model name DVW3200, Part # DVW3201B
10. Where are you trying to connect from? house
11. Who is your ISP (Internet Service Provider)? Brighthouse
12. What country are you living in? USA

Other information:
13. Are you sharing the connection with other computers or p2p sharing programs? no
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Don't understand the question!
15. Has anything in your setup changed recently? Have you updated your program version or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? yes
Definitions: p2p = peer to peer = person to person sharing.