I purchased this back in 2004-2005. Its worked great until about 6 months ago. Suddenly stopped connecting. LW shows an error that says I don't have an internet connection or a firewall is blocking it. The only active firewall is in my router and I've done what the sticky says to do to allow LW to connect.I've tried all the connection solutions in the sticky area except for downloading a fresh version. My step-daughter brought her laptop with her several weeks ago and she couldn't connect either, but it connects when she is at home.
My ISP has changed hands several times since then, therefore my email address has changed also. I don't remember which one I had at the time of the order and I don't have the original email either. Is there any other way to find my account so I can redownload a fresh copy?