I'm new to the forums but not to LimeWire. I loved it so much better before. Here is my issue. I went to open LimeWire 5 to use it and it wouldn't work. I came here, uninstalled Java and then reinstalled it fresh. I then uninstalled Limewire 5 and reinstalled 5.3.6. It finally installed but it won't connect. I will squeeze the limes and then it just disappears. It says it cannot make permissions and yet my Sympatico Security Manager allows LIMEWIRE in all its areas, including FIREWALL. I've followed all the advice in FAQs and the typical questions that you request us to read. So without further headache, here is the information you request from us so you can help people like me...LIMEWIRE FOR DUMMIES!!!!!

1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account.
Windows XP

2. What firewalls you have? I have Windows Firewall disabled and Sympatico Security enabled ALLOWING LimeWire to access the internet safely.

3. How much ram? 1000 MB

4. Hard Disk space available?
I havae 32.5 GB of space left on my computer...plenty. It's a 100 GIG and I've never had a problem with Limewire tilll now.

5. Connection type? (eg: dialup, broadband, cable, etc.) Broadband..unlimited

6. Modem & router brand name & model numbers? (eg: Linksys WRT54Gv4) SIEMENS Speedstream 6520

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? My home/apartment like normal.

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version. _ Click to see Sample image
*It's very important that you tell us whether you're using LW 5*
I am using Limewire 5.3.6. the newest version that JUST downloaded to my computer.

9. Who is your ISP (Internet Service Provider)? Bell Sympatico Canada

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It worked.

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
I am the only person living here and there are no other computers so I don't share a connection. In any case, I never do any p2p sharing except through email.

12. Is this a your 1st try at LW or is this a new problem with an experienced user.
This is a NEW problem with the NEW Limewire. I'm used to Limewire for a long time.

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image NO

If you're using LW5, there's no firewall icon. In LW go tools > advanced tools...there you'll see whether you're behind a firewall or not.
Click on thumbnail to enlarge the image.

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? I don't have a router.

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
Sympatico Security Manager with antivirus, firewall, anti-spyware, fraud protection, pop-up blocker and Active Shield. Each has an allowance for allowing the use of Limewire.

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). CANADA

17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc?
As I stated, I followed all instructions before coming here and registering. I uninstalled all Java and reinstalled. Then I uninstalled and reinstalled Limewire again. When that didn't work, I checked the FAQ's then the Stickies here as requested.

The RAM is untouched at 1000MB.

SOOOOOOOO frustrated that they had to go and change things!
Sheri