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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
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  #1 (permalink)  
Old January 20th, 2005
Software Developer
Join Date: November 4th, 2002
Location: New York
Posts: 1,366
sberlin is flying high
Default Could Not Move To Library?

To fix this problem, please download LimeWire from this link.

If you purchased PRO, you can download a LimeWire PRO with the fix by going to your personal PRO page and downloading the latest beta.

If that version of LimeWire doesn't work, please let us know by answering the questions below


What version is your 'kernel32.dll' file? To find this out, follow these steps:
- Double-click on 'My Computer'
- Double-click on 'Local Disk (C:)'
- Double-click on the 'Windows' folder
- Double-click on the 'system32' folder
- Right-click on the file 'kernel32.dll' and choose 'Properties'
- Click the 'Version' tab on the top.
- Click on the item "File Version" in the box on the bottom left.
- The full version should be listed in the box on the right.
*** What is that version listed?


a) What operating system are you using?
b) What LimeWire version are you using?

c) Did downloading ever work before?
d) What day did downloading stop working?
e) Did you install any programs or updates (Windows Updates in particular) just before downloads stopped working?

f) How long is the path to your incomplete/save directory?
g) If you shorten the path (C:\Files\Saved) does it start working?
h) What drive is the save directory on?
i) Is the save directory on an internal or external drive?
j) Do you have many files that you are downloading?

k) Does the problem appear when you click on a search result to start downloading, or only after you've restarted LimeWire and it resumes old downloads?
l) Does the problem appear with every single download, or only some of them?
m) If it appears with only some of them, what do those downloads have in common? Are the names really long?
n) If it appears with all of them, try downloading some files that have very short names. Does it still fail?

o) Do you have any Anti Virus or Firewall programs running?
p) If so, can you disable them and try running LimeWire again?

Last edited by sberlin; January 22nd, 2005 at 10:45 PM.
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  #2 (permalink)  
Old January 20th, 2005
Posts: n/a
Question Answers to your questions

1- Yes downloading worked bafore
2- Stopped working (as i know it) yesterday
3- spyware doctor (free version)
4- the file path is short C:\program files\LimeWire\Shared
5- no
6- internal
7- no. 1 at a time right now NOTHING will download
8- when i click on a search result
9- EVERY download (so far) I tried all media types
10- yes it fails
11- I have tried turning them off I have configured them to work with Lime wire,,,i have done everything i know of.

Thanks for working on this Its a pain.
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  #3 (permalink)  
Old January 20th, 2005
Join Date: January 20th, 2005
Posts: 1
SerDuncan is flying high

a) I am currently using Windows XP Professional, with SP2. It should be noted that I have had SP2 for well over three months now, and I've never had an issue with LimeWire until recently.
b) Limewire version is Limewire Pro 4.2.3

Downloading has always worked for me until Wednesday, January 19th, when I recieved the error message and the infamous "Could not Move to Library." What I have not done is installed or updated anything on my computer in the recent few weeks.

My path is extremely short (D:/Music Files), as I save my files to an empty storage partition on my Primary(Master) Hard Drive. And likewise, the Incomplete folder is also on the storage disk (D:/Incomplete). I have not attempted to shorten the path, because it's about as short as it gets as is. As you might imagine, the Hard Drive is internal.

My downloading is mostly restricted to music files (as my distrust of anything .exe related has grown in the recent months). Downloading, for the past two months or so, has been limited to about ten songs every two weeks, with the occassional .rar file thrown in.

The problem occurs both when I start a fresh download from my search results and when attempting to "resume" a file after I have restarted the program. For that matter, it happens with every download I attempt. In fact, before I came to the Gnutella forums, I did try to download a file with a short file name but to no avail.

As far as Anti-virus software goes, I am currently using Ad-Aware SE Professional, Webroot's Spysweeper, Norton Antivirus 2005 Professional, and Spybot Search and Destroy. As of writing this post, all of it was disabled in order to attempt a download. I still receive the message.

Thanks for working on ths problem, it has become positively infuriating to say the least.

Edit: I felt it also worth mentioning that my Java was updated yesterday to 1.5...but only after I had begun to have the problems.

Last edited by SerDuncan; January 20th, 2005 at 05:55 PM.
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  #4 (permalink)  
Old January 20th, 2005
Posts: n/a

a) Microsoft Windows XP Home Edition (5.1, Build 2600)
b) LimeWire Version 4.2.6
c) Yes downloading was working fine before. (It stopped after I manually deleted my incomplete files.
d) Downloading stopped working January 18, 2005.
e) No
f) C:\program files\LimeWire\Shared
g) No
h) ?
i) Internal
j) No
k) Click on a search result to start downloading
l) Every single download
n) Yes
o) I have anti virus programs but I turn them off before opening LimeWire. (Avast and McAffe).
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  #5 (permalink)  
Old January 20th, 2005
Posts: n/a

I have uninstalled and removed EVERYTHING about LimeWire from my computer 3 times and re-installed like 3 versions of LimeWire onto my computer and the first time I start it up every time I install it it comes up with an internal error and asks me if I want to send a report. I have sent the report every time however after that nothing downloads.
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  #6 (permalink)  
Old January 20th, 2005
Posts: n/a

a) windows XP home
b) the brand new one
c) for a month
d) jan. 20, 2004
e) nope
f) was long, now short
g) nope
h) c:
i) internal
j) none anymore
k) when i start a download
l) every one
m) n/a
n) yup
o) nope
p) n/a
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  #7 (permalink)  
Old January 21st, 2005
Join Date: January 17th, 2005
Location: caribbean
Posts: 8
susannahhill is flying high

a) Microsoft Windows XP Home Edition (5.1, Build 2600)
b) LimeWire Version 4.2.6
c) Yes downloading was working fine before.
d) Downloading stopped working around January 13, 2005.
e) No
f) C:\program files\LimeWire\Shared
g) No
h) my documents
i) Internal
j) No
k) Click on a search result to start downloading
l) Every single download
n) Yes
o) I have anti virus program, symantec
p) isn't that asking for trouble to disable my antivitrus prtxn?

Best, S

ps-please let us know if you get it ironed out, thanks!!
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  #8 (permalink)  
Old January 21st, 2005
Software Developer
Join Date: November 4th, 2002
Location: New York
Posts: 1,366
sberlin is flying high

I edited my post above for some new info we could use to help track down this problem. If you could please answer that new question, it'd be very helpful.

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  #9 (permalink)  
Old January 21st, 2005
Join Date: January 21st, 2005
Posts: 3
CliffCawthorne is flying high

Im having the same problems with mine. It just happened out of the blue. I dont really have time to put all of the specifics but it seems everyones problem is the same. If anyine finds a solution, could they please e-mail me at ***** and thanks.
P.S. The answer to the new question is my file version is 5.1.2600.1106 (xpsp1.020828-1920)

Sorry Cliff but it's not wise to provide any personal contact info within posts on the forum. Forum Rules:

Last edited by Lord of the Rings; January 21st, 2005 at 10:11 AM.
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  #10 (permalink)  
Old January 21st, 2005
Software Developer
Join Date: November 4th, 2002
Location: New York
Posts: 1,366
sberlin is flying high

Cliff, if you could take the time to answer the questions, it will help us figure out a solution much faster.

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