i tryed everything even shuting my firewall off and it still says false i have winds xp pro i have a good connection i have cable internet and yet still i can not downoad music i have never had a problem befor and my system is clear of any viruses i even went as far as to redownload windswhat should i do now i just want my service back plz help me i can not get any music downloads its says awaiting service or needs more sources still