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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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  #1 (permalink)  
Old January 14th, 2006
Apprentice
 
Join Date: January 14th, 2006
Posts: 6
TapeFoldedOver is flying high
Default I Cant Get Limewire Pro But I Bought It!

For the love of all things holy.


I bought limewire pro, i got the e-mail thingy saying i bought it. All it said for installation was the following in the e-mail:

Thank you for choosing LimeWire PRO.

Please go to www.limewire.com/support to find your link to download LimeWire PRO.



IM SO FRUSTRATED THAT IM HISTERICAL, ALL ME AND MY FRIEND WANT IS LIMEWIRE PRO
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  #2 (permalink)  
Old January 14th, 2006
Apprentice
 
Join Date: January 14th, 2006
Posts: 6
TapeFoldedOver is flying high
Default

So in order to download it all you have to do is go to freaking technical support? I dont think so, something must have gone wrong, but we bought the damn thing so it should work!
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  #3 (permalink)  
Old January 14th, 2006
Grandpa's Avatar
Valued Member contributor
 
Join Date: February 20th, 2005
Location: Depends on the Day
Posts: 3,012
Grandpa will become famous soon enough
Default

Try putting you e-mail adress in the box at the link below.


http://sales.limewire.com/support/pro_lookup.php
__________________

java.com - Hot Games, Cool Apps









A little common sense goes a long way

Later Grandpa
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  #4 (permalink)  
Old January 15th, 2006
Apprentice
 
Join Date: January 14th, 2006
Posts: 6
TapeFoldedOver is flying high
Default

Quote:
Originally posted by TapeFoldedOver
So in order to download it all you have to do is go to freaking technical support? I dont think so, something must have gone wrong, but we bought the damn thing so it should work!
I already did that and it only got me limewire downloads not limewire pro downloads.
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  #5 (permalink)  
Old January 15th, 2006
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

Looks like you clicked on the third link--you'll need to click the first or second link in the email. Here's what my reply from LW Pro looked like (I snipped out my personal code info)
Quote:
Your LimeWire application is ready for download here:
http://sales.limewire.com/051222/C4m<personal numbers sipped>vh8
or if that address is not working
http://64.61.25.139/051222/C4m<personal numbers sipped>Bvh8

Please save this email and/or bookmark this URL because you can
receive free updates using this for the next 6 months. If you have
any problems, please visit our PRO support page:
http://sales.limewire.com/support/

NOTE - AOL USERS: There are known problems in downloading the
LimeWire installers with the default AOL web browser. Please use
an external browser (Internet Explorer, etc) if you encounter
this problem.

Here is a list of some frequently asked questions about LimeWire PRO:
http://www.limewire.com/index.jsp/profaq

Thank You for Supporting LimeWire!
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  #6 (permalink)  
Old January 15th, 2006
Apprentice
 
Join Date: January 14th, 2006
Posts: 6
TapeFoldedOver is flying high
Default

Quote:
Originally posted by stief
Looks like you clicked on the third link--you'll need to click the first or second link in the email. Here's what my reply from LW Pro looked like (I snipped out my personal code info)
No but you see thats the problem, my e-mail didnt have any of that!!
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  #7 (permalink)  
Old January 15th, 2006
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Unhappy

Oh no!

That means you didn't get an email from the official LimeWire Pro people, but from one of the scam sites that are pretty good at making people *think* they are getting Pro.

You might be able to get your money back: see the stories of how at the long thread here http://www.gnutellaforums.com/showth...threadid=28751

Can you post the email you received (just snip the personal info) so others can be warned?

Thanks
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  #8 (permalink)  
Old January 15th, 2006
Apprentice
 
Join Date: January 14th, 2006
Posts: 6
TapeFoldedOver is flying high
Default

No no no it was definatly the right websight i know it was limewire, when i opened my own limewire it said do you want to upgrade to limewire pro and i clicked that, that couldnt be a scam could it? how could someone change the link limewire itself gives you to become their own scam page.
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  #9 (permalink)  
Old January 15th, 2006
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

If you are sure that you paid the right people for LW Pro, then the link GrandPa gave above should recognize the email address you used and get you either your download page or pro support.

If you somehow ended up with a hacked copy of LW Pro, that changed the address (first I heard of that), then the Pro lookup page won't recognize the email address and just default to the regular download page.

Sorry

You can search these forums for "mformel" She's the LW business person who shows up once in a while, and maybe she can help.

I hope you took a careful look at the scam thread I linked above. It's a good warning to everybody about some of the trick the scammers use.
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  #10 (permalink)  
Old January 15th, 2006
Apprentice
 
Join Date: January 14th, 2006
Posts: 6
TapeFoldedOver is flying high
Default

Okay tell me this isnt weird, i just tried to get limewire pro for my computer and it worked fine that time (first time i was trying to get it on my laptop thats the one that didnt work) so why does it work on my comp and not my laptop? ><
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