My ISP is ihug, "the best internet provider in New Zealand" although they are cheap, their customer service is the worst I've ever seen in my whole entire life, and there are occasional problems with their connections.

And lol, I have no idea what you are talking about ports....I do not understand. Can you please explain it to me like I'm an 80 year old grandpa?

First of all, try downloading a magnetmix file from that link & see how fast it downloads.

As WW asked... do you see the firewall icon?

(I think the worst customer service award must go to iPrimus, here in Oz!!)

OK, tried the magnetmix thingie video....and guess what? it downloaded at 0kbps!!! Although it starterd on 3kbps for 2 secs, than 2kbps for 1 sec, than 0kbps, and OCCASIONALLY goes to 1kbps, then it drops back down to 0kbps.

And nope, I can't see any walls blocking my poor limewire....

As for the worst ISP, guess how many minutes I had to wait until there was an "available customer representative" to talk to me? 46 minutes!!! And they didn't solve my problem!!! They said my question was not in his 'department' and someone in that department was out for his 'lunch'.....talk about TERRIBLE customer service!!!

Those magnetmix files should download really quickly. If they don't, it can point to a problem with the ISP. I can't find any info about ihug blocking or shaping p2p, though.

How many green connection bars do you have?

(I phoned to upgrade my plan. To pay more money. I spoke to 3 different customer disservice officers. All 3 times I was put on hold & then disconnected after 15 minutes.)