1. OS version? (eg: Windows 98) me
2. What firewalls you have? none
3. How much ram? 330mb
4. Hard Disk space available? 63% free from 20 gb hd
5. Connection type? (eg: dialup, broadband, cable, etc.) cable
6. Modem & router brand name & model numbers? HSP56 MicroModem
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. latest lw, java 1.5.0_08
9. Who is your ISP provider (Internet Service Provider)? charter
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. ive used it before on past computers, but first time on this one
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? no



Oh, I tried that test download, and it didnt work...

Do a speed test for us & post the results
http://www.dslreports.com/speedtest?more=1

Have you tried any other p2p apps & if so, do you see the same slow download speeds?
Charter have a section in their Acceptable Use Policy where they say they'll adjust a customer's account if they seem to be using an excessive amount of bandwidth...could that apply to you?
http://www.chartercom.com/site/polic...entialAUP.aspx

Delete LW's preferences folder when LW,s closed...see if that makes any difference. Points 2 & 3 in the thread below
Fixes for LimeWire

Is yours an internal modem? Do you connect to any external device?