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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old December 12th, 2006
Novicius
 
Join Date: December 12th, 2006
Posts: 4
kiki_sp is flying high
Default Searching problems!

Every time I try to search for songs, a box comes up saying that limewire is currently connecting to the network, and that my search may not return many results until it is fully connected. I have been able to download some songs, but a lot don't come up. For example, I typed in really common artists like ****** and *******, and there were no results for them. There's a block in front of the globe at the bottom which i know means that there's a firewall, but that stayed even after i turned off my anti-virus programme, and I don't see how I'd be able to download any songs at all if it was being blocked by a firewall. Anyone have any idea what the problem might be? I'd really appreciate any advice!!
__________________________________________________

Edited to comply with the House Rules.
Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form.

Last edited by birdy; December 12th, 2006 at 02:15 PM.
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  #2 (permalink)  
Old December 12th, 2006
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Check out the sticky below for lots of info about connection/firewall problems. Start off by making sure that you're only using 1 software firewall & that it's configured properly for LW.
Connection problems? Check here first!

If you're still stuck, post back with your details
System details - help us to help you
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  #3 (permalink)  
Old December 13th, 2006
Novicius
 
Join Date: December 12th, 2006
Posts: 4
kiki_sp is flying high
Default Still having probs...

Thanks a million for your help. I tried doing some of them things, but couldn't find an exclusion list in my anti-virus software (I use Sophos anti-virus), and I couldn't understand a lot of the other things that it said to do. I tried the test on http://www3.limewire.com:6346/ and it said 'your test worked'. I also tried downloading a link from http://www.magnetmix.com/video.shtml but it said that there weren't enough sources, and then it said that it was waiting for stable connections, but nothing happened. I'll try to answer some of the following quests, but I prob won't know the answers to most...sorry! Also, I just tried searching for some of the songs that I found last night, and I haven't been able to find any of them today - it just keeps searching but doesn't find anything, even though I got results when I did the exact same thing last night. I'm v.confused!!!!


1. OS version? Windows XP
2. What firewalls you have? I don't know?? That's what I'm trying to figure out - I even uninstalled my anti-virus programme, and there was still a brick wall in front of the globe!
3. How much ram? 256mb
4. Hard Disk space available? I don't know if this is the c: drive or d: drive? but I've 17.2gb on the local disk (c: ) and 1.05gb on the backup (d: )
5. Connection type? Broadband
6. Modem & router brand name & model numbers? Sorry, I haven't a clue!
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? Student accomodation
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. - Limewire 4.12.6, Java1.5.0_06
9. Who is your ISP provider (Internet Service Provider)? I don't know!
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It said 'your test worked'.
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Don't know what this means
12. Is this a your 1st try at LW or is this a new problem with an experienced user. First try
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes, it even stayed there after i uninstalled my anti-virus programme.
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  #4 (permalink)  
Old December 13th, 2006
Novicius
 
Join Date: December 12th, 2006
Posts: 4
kiki_sp is flying high
Default

I dont know if this helps but I've also realised that the connection in the bottom left of the screen is always on one bar. Also, I managed to find my windows firewall settings, and limewire is already in the exceptions list so that's definitely not what's causing the problem! And when I knocked off the windows firewall for a few mins, a warning came up saying that there was no firewall protecting my computer, so i don't see how there could be a firewall?? But there must be because the brick is still in front of the globe. It's so confusing!!
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  #5 (permalink)  
Old December 13th, 2006
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

It's probably got something to do with the accommodation you're living in. There's probably a firewall associated with that. Talk to whoever manages the internet connection there - explain that you want to use a p2p app & ask what the policy is on p2p use.
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  #6 (permalink)  
Old December 14th, 2006
Novicius
 
Join Date: December 12th, 2006
Posts: 4
kiki_sp is flying high
Default

Ok, I'll do that so. Thanks a million for your advice
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