Yes, I too am having problems and looking for simple directions for a new user. I've searched these threads and can not find an answer. Can anyone assist us? I've downloaded the converter and the files will not convert. HELP PLZ!!!!

ok here it is; go to avsmedia.com and download the video converter it works great and its very useful. I advise you to buy the registration code. if you don't then everything you convert will have the avs media logo in the center of whatever you convert.There is a package deal of four programs for little money and well worth it.