Sometimes posts are missed, it's not intentional. We're all volunteers here & help out in our spare time...sometimes nobody is online to answer posts. There's a forum search, it's very good. I wish people would use it. Trouble is, most people would rather post without making any effort to help themselves

You may need codecs for your WMP. There are links to various codecs below & also a link to VLC player. It's free & has codecs installed. You can try it if you like.
Codecs & VLC