no i dont mean what details to put i mean where to find these details my on my comp to copy and paste them to show you what they are

You cant copy and paste them, they aren't listed anywhere... it's info that you should know about....It's your computer... read the questions carefully and try to answer them the best you can...
System details - help us to help you - (click here)

__________________


If you dont live for something...
You die for nothing...

1. OS version? windows xp home
2. What firewalls you have? norton
3. How much ram?512
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.) cable
6. Modem & router brand name & model numbers? linksys
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. limewire version=4.12.6
java=1.5.0_08
9. Who is your ISP provider (Internet Service Provider)?chartwe
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? says ur test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.no
12. Is this a your 1st try at LW or is this a new problem with an experienced user.yes
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?no

heres my details

Thanks for your info...With your ISP can you retype who that is, I haven't heard of them before and I was wondering if it is a typo...
Could you explain as well what exactly your problem is....

__________________


If you dont live for something...
You die for nothing...

sorry i meant Charter and my problem is that my downloads never get above 2kb when it used to get really fast

It's Charter ....There have been a few people that have the same problem as you and this exceptable use policy will explain what they exactly do....
http://www.charter.com/Visitors/Policies.aspx?Policy=6

This is another interesting article....
http://www.complaints.com/directory/2004/june/30/9.htm

Try doing this speed test and see what speeds you get....
http://www.speedtest.net/

You can also try changing your listening port number to something between 49152 up to 65535, try this one 64049....

__________________


If you dont live for something...
You die for nothing...