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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


 
 
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Old March 18th, 2007
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Cusomer Service Reply
=====================================
LimeWire is software that allows users to connect directly to other users'
computers, via the Gnutella network, and share files with them. It is not a
music service, we do not have any members, nor do we make any such indication, anywhere on our website.

We have no foreknowledge of, nor control over, what users decide to share over the Gnutella network, we do not place any files on the network for users to download, nor do we make any guarantee that you will find the files you are searching for.

Firewalls are not the cause of every LimeWire issue. "Need more sources" is
already addressed in our FAQ:
http://www.limewire.com/english/cont...faq.shtml#dow1

Please provide a clear, detailed description of your problem, so I can better
assist you. In addition, if you are getting an error message, you will need to
include it in your response, exactly as it appears on your screen, as well as
the exact moment at which you received the message. To learn about peer-to-peer filesharing, and the Gnutella network, please visit:

http://www.limewire.com/english/cont...elopment.shtml
http://www.limewire.com/english/content/p2p.shtml

Thanks,

Zenzele
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