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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old July 12th, 2007
Novicius
 
Join Date: July 12th, 2007
Location: uk
Posts: 4
phils2 is flying high
Default basic the same as pro?

hi.just bought limewire pro but it's just the same as basic(same search results-no faster at downloading)am i doing something wrong?
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  #2 (permalink)  
Old July 13th, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
mickjapa108 has a spectacular aura about
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System details - help us to help you Please.

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

Cut n paste Just these Questions,put your answers in bold text Thank You.

1. what OS version (eg: Windows 98, XP,OSX, Vista) ?
2. What firewalls you have ?
3. How much ram ?
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ?
6.Modem what brand name & model numbers ?
7.Router brand name & model numbers ?
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?
10. Who is your ISP provider (Internet Service Provider) ?
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
13. Is this your 1st try at LW, or is this a new problem with an experienced user.?
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
15. Have you given full permissions for LimeWire to pass through your Firewall ?
16. XP users, Please state XP firewall on or off.?
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ?
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
__________________
Peace.
__________________
mickjapa108
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  #3 (permalink)  
Old July 13th, 2007
Novicius
 
Join Date: July 12th, 2007
Location: uk
Posts: 4
phils2 is flying high
Default

thanks for the reply.i'll try my best.
1. what OS version (eg: Windows 98, XP,OSX,Vista ?) XP
2. What firewalls you have? MCAFEE AND WINDOWS
3. How much ram ?760MB
4. Hard Disk space available ?44GB
5. Connection type (eg: dialup, broadband, cable, etc.) ?BROADBAND
6.Modem what brand name & model numbers ?
7.Router brand name & model numbers ?BT SPEEDTOUCH(IT'S MY NEIGHBOURS)
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?HOUSE
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?4.12.15. 1.4.2_03
10. Who is your ISP provider (Internet Service Provider) ?AOL
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?SAYS "YOUR TEST WORKED"
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.NO
13. Is this your 1st try at LW, or is this a new problem with an experienced user.?I'VE HAD BASIC FOR A YEAR OR SO
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?YES
15. Have you given full permissions for LimeWire to pass through your Firewall ?NOT SURE
16. XP users, Please state XP firewall on or off.?ON
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?YES
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ?
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config UPnP
CHEERS,PHIL
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  #4 (permalink)  
Old July 13th, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
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phils2 Hi

Update your java to this one
Now! Go to,
START/Set Program Access/Change or Remove Programs,
now completely remove all versions of java.
Re BOOT Your computer NOW.

Now! Use this Blue Link to get "Java Runtime Environment (JRE) 5.0 Update 12" Use the off line installer, NOT the (recommended) one, 4th one down.
Java SE Downloads - Previous Release - JDK 5
When Download is completed.
Disconnect from internet, close ALL apps n reinstall java.


McAfee Security Center Port Forwarding to run with Limewire.

Just double check that your XP firewall is off & that your McAfee is configured to allow LW.
Click on this Blue link, it will open on the page you need.
Port Forwarding for the McAfee Security Center

OK phil this may fix things, if not we will continue
let us know what happens.
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  #5 (permalink)  
Old July 13th, 2007
Novicius
 
Join Date: July 12th, 2007
Location: uk
Posts: 4
phils2 is flying high
Default

hey thanks mick.this is brilliant information .the only problem i have now is McAfee won't open and is not responding so i can't do the last bit.although it doesn't seem like this will be much of a problem to you.
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  #6 (permalink)  
Old July 13th, 2007
mickjapa108's Avatar
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Join Date: February 2nd, 2006
Location: England
Posts: 1,405
mickjapa108 has a spectacular aura about
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Hi phils2.
It sounds like Mcafee has become corrupt, I would uninstall Mcafee Using the Mcafee Uninstaller,(Not add & remove programs) at Start/All programs/Mcafee Uninstall.
You can reinstall it, if you wish, Just make sure you password protect the settings after updating the defs.
Try Limewire before you reinstall Mcafee, as a test.
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  #7 (permalink)  
Old July 14th, 2007
Novicius
 
Join Date: July 12th, 2007
Location: uk
Posts: 4
phils2 is flying high
Default

i've just downloaded some audio tracks and the fastest i saw was 132kb/s which is way faster than i've ever had .so thanks to mick.the only thing that still confuses me is that there is no full new scooby doo movies(for my little girl of course ha ha ha)surely out of tens of thousands of people someone has it.can you do a search to see what results you get please mick?
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  #8 (permalink)  
Old July 14th, 2007
mickjapa108's Avatar
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Join Date: February 2nd, 2006
Location: England
Posts: 1,405
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Hey Phils2
I have 12 grandchildren & I still love Scooby.
Even our Rotwieler has a rubber Scooby, & he wont be parted from it
Peace.
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