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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
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Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
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Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #11 (permalink)  
Old July 24th, 2007
Disciple
 
Join Date: July 14th, 2007
Posts: 14
doug54 is flying high
Default

my isp provided me with my modem ,
and they said the the make of it is nextnet.
but the model number is rsu3310.
i hope that can help you help me .
cheers
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  #12 (permalink)  
Old July 24th, 2007
Disciple
 
Join Date: July 14th, 2007
Posts: 14
doug54 is flying high
Default

sorry RSU-3310-AV is the model number.
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  #13 (permalink)  
Old July 25th, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
mickjapa108 has a spectacular aura about
Default

Hi Doug.
Sorry late reply the forum would'nt let me sign in yesterday.
Cant find any info on your modem/router.

Lets just try this. if no joy we will try a clean sweep.

Universal Plug and Play may not be working properly Due to this update. "Security Update for Windows XP (KB931261)"
Removing this update is not Recommended & could make your computer vulnerable to attack.
For more info on this update, click on this blue link.
Microsoft Security Bulletin MS07-019: Vulnerability in Universal Plug and Play Could Allow Remote Code Execution (931261)

If this update is installed on your computer & UPnP is in use by Limewire,
Try switching to Manual Port forward using port numbers between 45000 To 65000
Both Manual Port forward No, & listening port should be set at the same number
In LimeWire, GO to Tools/Options/Advanced/Firewall Config & use Manual Port forward.

If you are using a router, or modem/router to connect, that will also need configuring.
Find your router listed here, Use this blue link. & dont forget to create a static IP first, & click apply after changing each setting.
PortForward.com - Free Help Setting up Your Router or Firewall
Your Servant,
Peace.
__________________
mickjapa108
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  #14 (permalink)  
Old July 25th, 2007
Disciple
 
Join Date: July 14th, 2007
Posts: 14
doug54 is flying high
Default

i tried changing from port number 45000 and 65000 a few times , with no changes .
i can't find anything on the modem either and i have contacted my isp .
is there any last ditch effort i could try,
thyanks for your help.
doug54
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  #15 (permalink)  
Old July 27th, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
mickjapa108 has a spectacular aura about
Default

Hi Doug.
Please forgive me for being inattentive Doug, I'm just so busy at present

What we need to do is start with a clean sheet.
Sounds like things have become jumbled.


Follow these instructions exactly.
So, you need to Go, Start/All Programs/LimeWire n Uninstall all L/W versions.
Do Not Uninstall From Change or Remove Programs.
Re BOOT Your computer NOW
Now Go to, Start/Search/click on all files n folders/more advanced options/
& make sure, case sensitive, is not ticked. (all other boxes should be ticked)

Now!!, Put "limewire" in box, (all or part of file name) & click search.
Delete everything found, including Prefetch folder, (I mean everything)
If you have used older versions of limewire.
Then repete search putting ".limewire", the dot is important
When all L/W files are deleted.
Re BOOT Your computer NOW.
Now! Go to,
START/Set Program Access/Change or Remove Programs,
now completely remove all versions of java.
Re BOOT Your computer NOW.

Now! Use this Blue Link to get "Java Runtime Environment (JRE) 5.0 Update 12" Use the off line installer, NOT the (recommended) one, 4th one down.
Java SE Downloads - Previous Release - JDK 5
When Download is completed.
Disconnect from internet, close ALL apps n reinstall java.

Now!! Use this link to download latest L/W version using the off line installer
LimeWire
If you need help, Shout, If it fixed your problem or not, Feedback helps others.

P.S....I would use manual port faward, UPnP is a pain in the assp for many.
Peace
__________________
mickjapa108
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  #16 (permalink)  
Old July 31st, 2007
Disciple
 
Join Date: July 14th, 2007
Posts: 14
doug54 is flying high
Default

sir japa,
and all the others who have responded to my thread.
thank you for your help.
i can now download at full speed (on average 20-50kbs). sometimes it's not very fast (around 3kbs). but i think it has more to do with thime i ha ve been logging on .
so once again thank you.
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  #17 (permalink)  
Old August 1st, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
mickjapa108 has a spectacular aura about
Default

Your most welcome Doug, Glad we could help.
Peace.
__________________
mickjapa108
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