Try using another player. VLC media player is the one we recommend, it has the codecs built in and will play most file types.

You may need to d/load some codecs for your player. See: CODECs list for Movies/Alternate players / Video help forums/ video-mp3 fixers

It could be the video itself. See if you can find another one and check the files with Bitzi before d/loading. How to use Bitzi Web Lookup

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