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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
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Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
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  #1 (permalink)  
Old December 14th, 2008
Disciple
 
Join Date: December 14th, 2008
Posts: 17
fingalcrom is flying high
Question 0kbs Downloading - have read all threads & still no joy! Using BT HomeHub (Problem Solved) *

HI

I have been through all posts on the forum regarding download speeds and have tweaked, port forwarded, changed options and still I have 0/1 kbs downloads and maybe 3kbs uploading. I am at the end of my tether!
I am not a computer wiz and it took me ages to do the port forwarding bit etc., - so if you can help can it be in the simplest terms possible? Assume you are dealing with an idiot - because you are!

Many thanks
Lisa
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  #2 (permalink)  
Old December 14th, 2008
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
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Default

Have you seen this thread (sorry if you have)? There are some good tips: A few things to consider while configuring Limewire for optimal performance...

Do a speed test here: Speedtest.net - The Global Broadband Speed Test
When you do the test, don't have any other programs running... just the page with the speed test open

Answer as many of these questions as you can: System details - help us to help you -> Provide these details when you post!!!

Let us know if you're stuck with any of those questions
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  #3 (permalink)  
Old December 15th, 2008
Disciple
 
Join Date: December 14th, 2008
Posts: 17
fingalcrom is flying high
Default Thanks Birdy

Thanks Birdy. Will go through those questionnaires etc and will let you know how I get on. xx
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  #4 (permalink)  
Old December 15th, 2008
Disciple
 
Join Date: December 14th, 2008
Posts: 17
fingalcrom is flying high
Default

HI Birdy,
My laptop info is.......

Windows Vista
2.00GB RAM
90BG Hard Disk Space left (160 GB Hard Disk when empty)
Wndows Firewall and Norton Anti-virus(Symantec) Firewall ( both switched off but the brick wall is still present)
Home computer - using wireless connection ( have tried with ethernet cable but makes no difference)
BT ( British Telecom) are my provider
BT HomeHub
The test page said - Test worked
I am not sharing connection with any other computers
I have tried port forwarding ( used port 54069 to and from and listen also) and the default Upnp setting - both delivering the same disappointing results.

The speed test results are as follows........
Download 5871 kb/s
Upload 301 kb/s
ISP: British Telecommunications
Server: London
Ping 64 ms
Distance < 50 mi


Hope this covers everything. It all means nothing to me, I'm afraid! Hope you can help.

Love
Lisa xxx
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  #5 (permalink)  
Old December 15th, 2008
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 619
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
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Are you seeing a brick wall in front of the blue world icon?

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  #6 (permalink)  
Old December 15th, 2008
Disciple
 
Join Date: December 14th, 2008
Posts: 17
fingalcrom is flying high
Default Brick Wall

Hi Lord,

Yes - I am seeing the brick wall although Norton and Windows Firewalls are switched off.

Love
Lisa xx
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  #7 (permalink)  
Old December 15th, 2008
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
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Posts: 619
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If I recall, BT HomeHub has some type of settings, need to check their site for more details. It might be what's affecting things for you. I'm vague on the details except some type of security was involved .. not sure if from your end or theirs but one you do have some control over with settings via a browser I believe.

Maybe two issues here:

1. http://www.gnutellaforums.com/connec...tml#post271710 Peak hour p2p bandwidth shaping.

2. Your brick wall is probably due to your BT Homehug. Port forward might be best way to fix it. First & most important step is (1) Setting up a Static ip for VISTA

(2) BT HomeHub port forward instructions

Last edited by Lord of the Rings; December 15th, 2008 at 10:15 AM.
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  #8 (permalink)  
Old December 15th, 2008
Disciple
 
Join Date: December 14th, 2008
Posts: 17
fingalcrom is flying high
Default

I have followed all the steps - created a static ip address and port forwarded. I now see that the brick wall has disappeared but the speed has not increased much. I am now getting around 13kbs.
Is there anything else I can do - or is this as good as I can expect it to get?
Thanks for all your help so far.

Love
Lisa xxxx
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  #9 (permalink)  
Old December 15th, 2008
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
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That's good - if the firewall icon's disappeared then it sounds like you port forwarded successfully

Try changing ports. There's no guarantee that this will help (since your slow speeds are probably due to BT) but it's worth a try. In LW go tools > options > advanced > firewall. Change LW's listening port to 65000 (or you can try any ports in the range of 49152 - 65535) > apply > ok.

Once you've done that, you'll need to set up port forwarding for that new port number. No need to do another static IP setup, just use the same static IP address that you used for port forwarding before. LW's listening port, port in the 'manual port forward box' & port forwarded within the HomeHub's setup must all be the same number.

Have you tried connecting outside of peak hours? You might find that you're only being throttled during BT's peak hours (check out the 'traffic shaping & port throttling' section in the link below for more info.
BT Total Broadband - Wikipedia, the free encyclopedia

Last edited by birdy; December 15th, 2008 at 09:55 PM.
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  #10 (permalink)  
Old December 15th, 2008
Disciple
 
Join Date: December 14th, 2008
Posts: 17
fingalcrom is flying high
Default

HI Birdy,

Thanks for the info. I will give that a go.
I have been trying pretty much over the whole 24hr spectrum to see if it improves. What I have noticed is that the speed grinds to a halt at the weekend.
I will keep you posted as to my success with a new port.
Many thanks to both you and Lord for all your help.

Love
Lisa x
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