Gnutella Forums  

Go Back   Gnutella Forums > Current Gnutella Client Forums > LimeWire+WireShare (Cross-platform) > Technical Support > Download/Upload Problems
Register FAQ The Twelve Commandments Members List Calendar Arcade Find the Best VPN Today's Posts

Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


Welcome To Gnutella Forums

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content, fun aspects such as the image caption contest and play in the arcade, and access many other special features after your registration and email confirmation. Registration is fast, simple and absolutely free so please, join our community today! (click here) (Note: we use Yandex mail server so make sure yandex is not on your email filter or blocklist.)

If you have any problems with the Gnutella Forum registration process or your Gnutella Forum account login, please contact us (this is not for program use questions.) Your email address must be legitimate and verified before becoming a full member of the forums. Please be sure to disable any spam filters you may have for our website, so that email messages can reach you.
Note: Any other issue with registration, etc., send a Personal Message (PM) to one of the active Administrators: Lord of the Rings or Birdy.

Once registered but before posting, members MUST READ the FORUM RULES (click here) and members should include System details - help us to help you (click on blue link) in their posts if their problem relates to using the program. Whilst forum helpers are happy to help where they can, without these system details your post might be ignored. And wise to read How to create a New Thread

Thank you

If you are a Spammer click here.
This is not a business advertising forum, all member profiles with business advertising will be banned, all their posts removed. Spamming is illegal in many countries of the world. Guests and search engines cannot view member profiles.



           Deutsch?              Español?                  Français?                   Nederlands?
   Hilfe in Deutsch,   Ayuda en español,   Aide en français et LimeWire en françaisHulp in het Nederlands

Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


Moderators

There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender.
Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old March 13th, 2009
Apprentice
 
Join Date: February 25th, 2009
Posts: 5
scorpio31f is flying high
Default Can not get my update...wtf? (download count exceeded)

I JUST BOUGHT THIS LIMEWIRE PRO ON FEB 5TH AND TRIED TO GET MY UPDATE TODAY BUT IT SAYS THIS:
Download Count Exceeded


Your order has been used by too many IP addresses for downloading.

If you feel you have reached this message in error, please visit our support pages.
I ONLY USED THIS ONE EMAIL ADDRESS TO GET MY LIMEWIRE PRO SO POSSIBLE SOMEONE HAS GAINED ACCESS TO MY INFO HOW DOES THIS GET RESOLVED? I PAID FOR UPDATES AND NOT GETTING THEM, EITHER FIX OR GIVE ME A REFUND:
HERE IS MY PROOF OF PURCHASE:
Your Order Details

LimeWire PRO, 6 months
Purchased on Feb 05, 2009
Expires on Aug 06, 2009
Reply With Quote
  #2 (permalink)  
Old March 13th, 2009
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Welcome to my world. Same thing's just happened to me

Maybe it's something to do with your IP address changing often, if you have a dynamic IP address (that's what I'm assuming in my case).

The helpers here don't work for LW. Have you contacted support via the link on that 'Download Count Exceeded' page?
Contact support & explain the situation. If you don't get a reply within a few days (I don't think they work on weekends) then send a PM to limenathan on this forum by clicking on this link limenathan (click on link)
Reply With Quote
  #3 (permalink)  
Old March 14th, 2009
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 624
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

lmao .. well I guess I also join the club. Most likely my dynamic ip address at fault.



.
Attached Thumbnails
Can not get my update...wtf? (download count exceeded)-downloads-exceeded-pro.gif  
Reply With Quote
  #4 (permalink)  
Old March 14th, 2009
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

*eek*

Erm... sorry but I told all the LW guys about your ebay scam
Reply With Quote
  #5 (permalink)  
Old March 14th, 2009
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 624
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

woot lol
Reply With Quote
  #6 (permalink)  
Old March 14th, 2009
Apprentice
 
Join Date: February 25th, 2009
Posts: 5
scorpio31f is flying high
Default can not get my update wtf?

well I came here to get help but not sure most of you are very helpful.
I am not a part of ebay or whatever someone else stated... I purchased my limewire pro using just the ONLY ONE email that I have and this was the FIRST update and it tells me "to many ip addresses used? what kind of scam is that? So i pay for something then can 't even use it and nobody here can give accurate advice? This will be taken to the BBB because I am entitled to what I paid for and limewire should be able to figure out why I'm getting this error message when I have never got an update beffore and this MUST BE CORRECTED IMMEDIATELY. i HAVE CONTACTED THE SUPPORT PEOPLE BUT NOBODY EVER RESPONDS, I WILL NEVER PURCHASE ANYTHING FROM LIMEWIRE AGAIN IF THIS DOESNT GET RESOLVED..
Reply With Quote
  #7 (permalink)  
Old March 14th, 2009
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 624
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

Birdy told you what to do. Did you PM Limenathan? And no they do not work on weekends.

Birdy was simply joking with me because the identical thing happened to us too. Despite how it sounds, we are upset too.

We are not LW nor do we work for them. This is a support forum.
Reply With Quote
  #8 (permalink)  
Old March 14th, 2009
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Quote:
Originally Posted by scorpio31f View Post
well I came here to get help but not sure most of you are very helpful.
I am not a part of ebay or whatever someone else stated... I purchased my limewire pro using just the ONLY ONE email that I have and this was the FIRST update and it tells me "to many ip addresses used? what kind of scam is that? So i pay for something then can 't even use it and nobody here can give accurate advice? This will be taken to the BBB because I am entitled to what I paid for and limewire should be able to figure out why I'm getting this error message when I have never got an update beffore and this MUST BE CORRECTED IMMEDIATELY. i HAVE CONTACTED THE SUPPORT PEOPLE BUT NOBODY EVER RESPONDS, I WILL NEVER PURCHASE ANYTHING FROM LIMEWIRE AGAIN IF THIS DOESNT GET RESOLVED..
Please stop SHOUTING (caps) at us, or nobody will respond to you here either

I told you that I didn't think LW support worked on weekends. So wait until after the weekend for a reply. limenathan doesn't work on weekends either, so don't expect a reply from him until after the weekend.

I paid for Pro just like you & I can't download an installer - I'm not exactly thrilled about that. But all I can do is wait until after the weekend & see whether Pro support has a solution.

My comment about ebay wasn't in reply to you... it was a joke with LOTR. So, settle down & stop getting all pissed-off with the volunteers here
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -7. The time now is 07:21 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
SEO by vBSEO 3.6.0 ©2011, Crawlability, Inc.

Copyright © 2020 Gnutella Forums.
All Rights Reserved.